Arbor House Midwest City

Negative Reviews:

• Concerns about resident health and safety, with accusations of placing residents into dangerous situations.
• Complaints about unprofessional management, overwork in memory care, and low pay.
• Allegations of unprofessional management, harassment of employees, and poor attitudes towards family members and residents.
• Disappointment in the lack of care received, with specific criticism towards the use of a recommended doctor and concerns about Medicare charges.
• Feedback about a hostile work environment, drama among staff, and concerns that some staff are only there for a paycheck.

Positive Reviews:

• Praise for the staff's graciousness, kindness, and the care provided to residents and their families.
• Appreciation for specific staff members and the overall aesthetic of the community, described as feeling "like home".
• Positive remarks about the facility's cleanliness, good food, and the respectful, kind treatment of residents.
• High recommendations for the community, highlighting the exceptional staff and management.
• Descriptions of Arbor House as a second home, with a welcoming atmosphere, good food, and compassionate care.
• Recognition of the clean, secure facility, good quality meals, and a welcoming staff.
• Gratitude for the caring and kindness shown to residents, with staff keeping families informed.
• Contentment with the care provided, making residents feel at home, and the variety of activities and special events offered.

Mixed Reviews:

• While some reviews highlight the caring nature and professionalism of the staff, others criticize the management and care quality.
• Discrepancies in experiences, with some praising the community as a wonderful place for loved ones, and others warning against it.