Arbor House Marble Falls

Arbor House has received numerous positive reviews from family members of residents, praising the facility for its outstanding care, love, and attention to detail. Many reviewers highlighted the exceptional support provided by the staff, including the director, Rhonda, who has been noted for her guidance and compassion during difficult times. The facility is commended for its beautiful and clean environment, located conveniently close to shopping and restaurants, and offering a range of services from independent living to full memory care.

Residents and their families appreciate the inclusive atmosphere that allows for personal touches, such as bringing pets and enjoying private gardens. The array of on-site activities, including a media room and planned outings, ensures that residents have plenty to do. The staff's dedication extends beyond the residents to their families, offering help and support during challenging periods, including end-of-life care.

However, not all feedback is positive. One review expressed dissatisfaction with the level of professionalism when seeking assistance, and another detailed concerning observations regarding the care of a family member, suggesting a lack of attention to personal hygiene and dignity. Additionally, some potential employees shared negative experiences regarding the hiring process, citing instances of perceived false advertising and unfair hiring practices.

Despite these few negative remarks, the overwhelming majority of reviews are glowing, with many families expressing gratitude for the peace of mind and quality of care their loved ones receive at Arbor House. The facility is highly recommended for those seeking assisted living and Alzheimer's care in the Marble Falls area, with many reviewers describing it as a class above other options and a place where residents are treated with the utmost respect and love.