Arbor Hills

Positive Reviews:

• Lovely and quiet living environment.
• Reminiscent of a beautiful Florida plantation mansion with amenities like rocking chairs, a pond, and beautiful oaks.
• Warm welcome by staff, with a special mention of the friendly and professional nature of all employees.
• Spotlessly clean facilities, including resident rooms and communal areas.
• Various amenities such as an ice cream parlor, activity rooms, and a dining room likened to a luxury hotel.
• Excellent food with options for different health conditions.
• Comprehensive activities available both on and off-site.
• Transportation services for appointments and shopping trips.
• High praise for the community's ability to make residents feel at home and cared for.
• Residents express satisfaction and happiness with their living situation.

Negative Reviews:

• Concerns about staff turnover and the impact on resident care.
• Feedback on the need for more inviting and friendly personnel at the front desk.
• Issues with parking and communication about parking policies for visitors.
• A disclaimer urging potential residents and their families to thoroughly research and consider all reviews before making a decision.

Overall:

Arbor Hills receives a mix of highly positive reviews for its beautiful environment, range of amenities, and the caring nature of its staff. Residents feel welcomed and at home, enjoying a variety of activities and services. However, there are concerns about staff turnover and some aspects of customer service. Potential residents are encouraged to consider all feedback and conduct thorough research.