Aravilla

Reviews for Aravilla Sarasota show a mixed bag of experiences, ranging from high praise for the facility's care, staff, and amenities to serious concerns about its handling of COVID-19 protocols and resident treatment.

• One reviewer expressed deep concern over the facility's disregard for COVID-19 safety measures, highlighting that employees were not required to be vaccinated and often wore masks incorrectly.
• A retired firefighter and paramedic commended Aravilla Sarasota for its quality of care, management, and transparency, recommending it for those in need of assisted living or memory care.
• Another review criticized the facility for poor communication and lack of dignity in patient care, sharing a personal experience of a family member being sent to the ER without essential personal items.
• Customer service issues were noted by a potential customer who found the staff rude and unhelpful over the phone, raising concerns about the patience and care for residents.
• Several reviews praised Aravilla for its excellent staff, care, and facilities, with one noting it as the best senior living facility they've dealt with compared to others in Michigan and Florida.
• Contrastingly, a review detailed a negative experience with the facility's management, claiming a lack of compassion and poor treatment of their father in his final days, including limiting family visitation.
• Positive experiences highlighted the staff's professionalism, the facility's atmosphere, and the care provided to residents, with some noting it as a great place for the golden years.
• However, another review criticized the facility for overcharging and underdelivering, mentioning unmet promises such as outings, poor quality of food, lack of personal hygiene care, and inadequate communication with families.
• Concerns about inconsistencies in activities, lack of proper hygiene care, and miscommunication about services were also mentioned, painting a picture of neglect and mismanagement.

In summary, while some reviews praise Aravilla Sarasota for its care and facilities, others raise significant concerns about its handling of health protocols, resident treatment, and overall management. Prospective residents and their families may want to consider these mixed experiences when making a decision.