📞 Call for pricing and availability: (800) 780-8101
Apple Valley Center
400 Groton Road, Ayer, MA 01432
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 772-1704Estimated Pricing
Price Comparison
Apple Valley Center Description
Apple Valley Center is a community that offers assisted living, nursing care, respite care and rehabilitation and is about 5.4 miles outside the small town of Harvard, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.5 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Ayer
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Ayer
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, highlighting both commendations and criticisms from residents and their families. Positive feedback often praises the caring and attentive staff, with many reviewers expressing gratitude for the exceptional care their loved ones receive. Instances of staff going above and beyond, such as helping with personal tasks during their breaks, are highlighted as examples of the dedication present within the facility. The facility is also commended for its cleanliness, friendly atmosphere, and the efforts to keep residents engaged through activities and entertainment.
However, several reviews raise concerns about staffing levels, suggesting that the facility is often understaffed, which can lead to delays in assistance and responses to residents' needs. Concerns about the physical state of the building, including outdated furniture and the need for upgrades, are mentioned. Additionally, some reviews criticize the quality of food and the accuracy of the menu, as well as administrative issues such as unreturned phone calls and lack of follow-through on important health care procedures.
More severe criticisms include allegations of neglect, poor management, and unsanitary conditions, with one reviewer claiming that their relative's personal items were stolen and that there was an attempt to prevent communication about the facility's conditions. Another review expresses frustration with the lack of communication and perceived indifference from the medical staff regarding a resident's care and the involvement of family members in the care plan.
Despite these criticisms, many reviewers express a sense of relief and gratitude for the care provided, especially during challenging times such as the COVID-19 pandemic. The facility is described as a comfortable and welcoming place for elder care, with a clean environment and kind staff. Some families have had long-term positive experiences, with their relatives residing in the facility for several years and receiving consistent care.
In summary, while there are areas for improvement, particularly in staffing and communication, many families and residents appreciate the care and support provided by the facility. The reviews suggest a community that, despite its flaws, strives to offer a caring and safe environment for its residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 123
Total current residents: 105
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $62514
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-22 | 2022-07-30 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-06-22 | 2022-07-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-16 | 2020-01-16 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-10-16 | 2019-11-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-02 | 2023-02-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-02 | 2023-02-17 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-02-02 | 2023-02-17 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2023-04-11 | 2023-05-03 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-06-16 | 2022-07-21 | G | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-06-16 | 2022-07-21 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-16 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-16 | 2022-08-16 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-16 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-16 | 2022-07-21 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-06-16 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-06-16 | 2022-07-21 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-06-16 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-06-16 | 2022-07-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-06-16 | 2022-08-26 | D | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-06-16 | 2022-08-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-16 | 2022-08-26 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-06-16 | 2022-08-16 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2022-06-07 | 2022-07-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-06-07 | 2022-07-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-03-16 | 2022-05-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-03-16 | 2022-05-02 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-01-11 | 2022-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-11 | 2022-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-11 | 2022-03-04 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-11 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-11 | 2022-03-04 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-09-24 | 2019-11-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-09-24 | 2019-11-28 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-09-24 | 2019-11-28 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-09-24 | 2019-11-28 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2019-09-24 | 2019-11-28 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-24 | 2019-11-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-09-24 | 2019-11-28 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-09-24 | 2019-11-28 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-09-24 | 2019-11-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-01 | 2021-01-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-20 | 2020-11-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-25 | 2020-09-17 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-30 | 2021-08-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-07-06 | 2018-08-13 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-07-06 | 2018-08-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-07-06 | 2018-08-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-07-06 | 2018-08-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-07-06 | 2018-08-13 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-01-30 | $7,699 |
| 2020-08-25 | $3,250 |
| 2020-10-20 | $9,750 |
| 2020-12-01 | $9,750 |
| 2022-06-07 | $42,851 |
| 2022-06-07 | $39,764 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-10-16 | 25 |
| 2022-06-07 | 13 |
What is in the Neighborhood
- The closest city is Harvard which is 5.4 miles away and has a population of 6,085 (very small town).
- The average income is $80,537, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 52.8
- Day Breakdown: The area gets 128 days of rain, 35 days of snow and 200 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 2.43 per 100 people which is low compared to other cities.
- Violent Crime: 0.76 incidents per 100 people
- Property Crime: 0.97 incidents per 100 people
- Drug-Related Crime: 0.22 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Woo Ri Food Market
1.5 miles awayShaw's
2.5 miles awayMarket Basket
5.2 miles awayNew Oriental Supermarket
5.5 miles awayDonelan's Supermarket
5.9 miles awayTransportation
Ayer
1.5 miles awayShirley
4.4 miles awayLittleton/Route 495
5.3 miles awayNorth Leominster
8.9 miles awayBus Stations
Nashoba Corporate Center
6.7 miles awayWestford Regency
7.4 miles awayWestford Valley Market Place
7.8 miles awayHampton Inn Technology Drive
8.0 miles awayLancaster(D'Ambrosio Eye Center)
8.0 miles awayBanks
IC Federal Credit Union
1.3 miles awayNorth Middlesex Savings Bank
1.4 miles awaySovereign Bank
1.5 miles awayBank of America
2.1 miles awayWorkers Credit Union
2.5 miles awayHospitals
Westford Public Schools
5.5 miles awayUmass Memorial-HealthAlliance Hospital
9.9 miles awayUMass Memorial HealthAlliance Hospital Burbank Campus
11.8 miles awayUmass Memorial-Clinton Hospital
11.9 miles awaySolomon Mental Health Center
12.6 miles awayPharmacies
CVS
1.4 miles awayMedicine Shoppe
1.5 miles awayCVS Pharmacy
5.6 miles awayRite Aid
6.7 miles awayWalgreens
7.8 miles awayDentists
Peter Breen Family Dentist
2.4 miles awayDecoteu Orthodontics
2.5 miles awayBiological Dentistry at Groton Wellness
3.0 miles awayNashoba Family Dentists
5.9 miles awayFamily Dentistry
7.5 miles awayParks
Eliades Conservation Area
0.1 miles awayPine Meadow Conservation Land
0.6 miles awayReynolds Tract
0.7 miles awayHalf Moon Swamp
0.7 miles awayLotz Land
0.9 miles awayPlaces of Worship
Christ Church
11.6 miles awayFaith United Parish
11.8 miles awayFirst Parish Unitarian Universalist Church of Fitchburg
11.9 miles awayOakdale Methodist Church
17.2 miles awayShopping
Forge Village Post Office
4.3 miles awayWestford Post Office
6.8 miles awayThe Mall at Whitney Field
9.2 miles awayStow Shopping Plaza
10.8 miles awayWater Street Plaza
11.3 miles awayCulture
N O A Galery
1.9 miles awayShanklin Music Hall
2.2 miles awayKalliroscope Gallery
2.3 miles awayThe Cannon Theatre
5.5 miles awayCronin Auditorium
5.5 miles awayRestaurants
Nashoba Club Pizza Restaurant
1.4 miles awayVerona Pizza
1.4 miles awayLucia’s Tavola
1.5 miles awayThe Cottage Restaurant
1.5 miles awayJohnson's Restaurant & Dairy Bar
1.5 miles awayGet exact pricing & check availability
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