Apple Rehab Coccomo

Positive Experiences:

• Clean, well-organized facility with responsive staff for rehab needs.
• Top-notch care and compassion shown towards residents, making it a highly recommended facility.
• Staff across various departments, including nursing, rehab, kitchen, and housekeeping, praised for being amazing.
• Facility provides a bearable experience for families during difficult times, with nice rooms and caring staff.
• Transition made easier by attentive and caring staff, leading to satisfaction with the decision.
• Compassionate care provided by the staff, from nursing director to aides, especially noted before a resident's passing.

Negative Experiences:

• Reports of neglect, including failure to assist with basic needs and poor communication with families.
• Instances of theft, wrong medication administration, and unaddressed high blood pressure.
• Complaints about the lack of communication among staff and with families, leading to unnotified appointments and disturbances.
• Poor experiences with physical therapy and nursing communication, including uncarried doctor's orders and untreated conditions.
• Several reviews mention very poor communication, poor attitudes from staff, and a failure to return phone calls.
• Some residents reportedly received inadequate care, leading to hospitalization due to neglect.
• Specific complaints about night nurse neglect, including failure to hook up necessary oxygen for sleep.

Mixed Reviews:

• While some reviews highlight the facility's cleanliness, organization, and caring staff, others point out significant issues with communication, neglect, and staff attitudes.
• Experiences seem to vary greatly, with some families expressing gratitude for the care provided, while others report distressing experiences and advise against placing loved ones in the facility.