Apple Creek Place Iii

Positive Reviews:

• Significant improvements and renovations have been made by new management since 2020, making the community more inviting and homey.
• Leadership team listens to feedback and has implemented competitive pay rates and new systems for smoother operations.
• Residents and their families have had great experiences, noting that their loved ones are happier, healthier, and well-cared for.
• Staff is praised for going above and beyond, with special mentions of the maintenance director, in-house doctor, and beautician.
• Facility offers nice-sized rooms with private bathrooms and showers.

Negative Reviews:

• Some reviews criticize management for lack of communication and care for employees, with specific instances of poor handling of staff meetings and personal issues.
• Allegations of not paying vendors and contractors.
• Concerns about biased positive reviews from facility staff, suggesting unethical practices to improve the facility's rating.
• Reports of poor resident care, rude treatment of staff and family members by owners and administrators, and substandard food quality.
• Accusations of discrimination, overworking staff, and failure to follow through on promises made during tours.
• Complaints about cleanliness, infection control measures, and coordination of medications.
• Some residents and their families have experienced rapid declines in health and overall dissatisfaction with the care provided.

Mixed Feedback:

While some reviews highlight the caring and professional nature of the staff and management, others express serious concerns about the facility's operations, employee treatment, and resident care. Prospective residents and employees are encouraged to consider both the positive changes and the criticisms mentioned in these reviews.