Anthology Of Northville

Positive Reviews:

• Many reviewers praise the friendly staff, clean environment, and the quality of care provided, especially for dementia patients.
• Residents enjoy good food, entertainment, and a variety of activities, including outings.
• The facility is described as beautiful, homelike, and welcoming, with amenities like a 24-hour bistro and flexible dining hours.
• Some families have had great experiences, noting improvements in their loved ones' well-being and praising the management and staff for their responsiveness and care.
• Employees express pride in being part of the team, highlighting the professional and caring nature of their colleagues and the positive culture within the community.

Negative Reviews:

• Concerns about understaffing, inadequate training, and neglectful care have been raised, with some reviewers suggesting that these issues have led to resident injuries and dissatisfaction.
• There are reports of high staff turnover, with some alleging that this impacts the quality of care and leads to inconsistencies in the resident experience.
• Some families have experienced issues with management, describing them as unresponsive or dismissive of concerns regarding resident care and safety.
• Complaints about the facility's handling of dementia care, including inappropriate activities and lack of proper monitoring, have been mentioned.
• There are allegations of wrongful employee termination and a focus on profit over resident well-being.

Mixed Reviews:

• While some reviews highlight the excellent care and community atmosphere, others express serious concerns about resident safety, staff competency, and management practices.
• The quality of food, activities, and amenities receives praise, but there are contrasting reports about the effectiveness and appropriateness of care, especially for residents with dementia.
• Employee experiences vary, with some feeling valued and supported, while others describe a challenging work environment and ethical dilemmas.

Overall, the reviews of Anthology Senior Living present a mixed picture, with many families and employees sharing positive experiences, but significant concerns about care quality and management practices also being voiced.