Anthology Of Grayslake

Reviews of the senior living community highlight a mix of experiences. Some reviewers praise the beautiful community, the caring and attentive staff, and the positive changes under new management, noting a significant improvement in atmosphere and resident engagement. The community is described as wonderful, with great care and customer service for seniors, and the staff is commended for treating residents like family, providing outstanding care, and encouraging participation in activities.

However, there are concerns regarding the management and administration of the facility. Issues include difficulty in scheduling assessments and unreturned calls, which suggest a lack of responsiveness from certain departments. Some reviewers express dissatisfaction with the level of care, particularly in the memory care section, citing understaffing, lack of resident monitoring, and a decline in resident engagement and well-being. Concerns about the facility's focus on financial aspects over resident care, security, and safety were also mentioned.

Despite these criticisms, there are positive testimonials about the staff's dedication during challenging times, such as the COVID-19 pandemic, and the efforts made by the new executive director to improve the community's environment. The facility's aesthetics and the quality of its nursing staff receive particular praise, and some reviewers have had positive experiences with the administration's willingness to assist in finding suitable care options.

Overall, while there are areas for improvement, particularly in communication and specialized care, many reviewers find the community to be a caring and welcoming place for seniors.