Anthology Of Anderson Township

Positive Feedback:

• Many reviewers praise the staff and facility at Anthology, highlighting the supportive and professional team, excellent dining services, and the overall welcoming and family-like atmosphere.
• Several reviews mention the high-quality care provided, including attention to medical needs, medication management, and the dignity with which residents are treated.
• The facility itself is described as beautiful, modern, and well-maintained, with a special note on its suitability for assisted living and hospice care.
• Personal touches and attention to detail in the care and service provided are frequently commended, with specific staff members being mentioned for going above and beyond.
• Visitors and family members note the cheerful, bright, and inviting environment, and the quality of the food is often highlighted as excellent.

Negative Feedback:

• Some reviews express concerns over the level of care and attention, mentioning instances of over-promising and under-delivering, with a particular emphasis on the need for constant vigilance by family members to ensure adequate care.
• Staffing issues are a concern, with reports of overworked staff, insufficient supervision, especially during nights and weekends, and a mix of highly competent and underperforming staff members.
• Communication problems between management, staff, and between shifts are mentioned, alongside errors in medical documentation and medication management.
• There are complaints about the lack of activities suitable for all residents and issues with amenities, such as intermittent TV service, which significantly impacts resident satisfaction.

Overall:

While Anthology receives a lot of praise for its staff, facility, and the care provided, there are notable concerns regarding consistency in care, staffing, and communication. Prospective residents and their families are encouraged to consider both the positive aspects and the areas of concern when making a decision.