Ansley Park Health And Rehabilitation

Positive Reviews:

• Great service and care for residents, highly recommended by some families.
• Beautiful facility with kind and attentive staff.
• Physical therapists are praised for their excellent work.
• Some residents and their families have had positive experiences, noting outstanding care and compassion from the staff.
• Good communication and quick response to concerns highlighted by some reviewers.

Negative Reviews:

• Several complaints about rude employees and poor patient care, including leaving patients unattended and not responding to calls for help.
• Reports of patients suffering due to neglect, including dehydration, pneumonia, and untreated bed sores.
• High staff turnover and reliance on temporary staff leading to chaotic patient care and lack of familiarity with residents.
• Complaints about the quality of food, particularly for patients with specific dietary needs like diabetes.
• Poor management and administration, with reports of unresponsive management and issues with discharge paperwork.
• Some former employees describe a negative working environment, particularly in the kitchen, with issues around food safety and management.
• Concerns over the facility's focus on appearance over the quality of care.

Mixed Reviews:

• While the physical therapy staff receives praise, there are numerous complaints about slow response times to patient call lights and overall patient care.
• Some families report loving the place and the care their loved ones received, while others warn against admitting loved ones due to their negative experiences.