Andara

Negative Experiences:

• One incident of unprofessional behavior by a bus driver.
• Concerns about cleanliness, with reports of filthy conditions, unsanitary restrooms, and overall lack of attention to maintenance.
• Some visitors found the management skills lacking and staff inexperienced, leading to feelings of unsafety and dissatisfaction.
• Complaints about terrible staff and poor management skills, advising others to seek alternative accommodations for their loved ones.

Positive Experiences:

• High praise for the staff's friendliness, compassion, and professionalism, with a special mention of the delicious food prepared by the kitchen.
• Significant improvements noted over the last 6 months, including better lawn service, maintenance, and positive changes in management.
• Several reviews describe the community as beautiful, elegant, and classy, offering a first-class experience for residents.
• Excellent customer service and exquisite design highlighted, with the community being likened to living in a 5-star hotel.
• Appreciation for the vibrant and fun community atmosphere, with a range of services and activities that cater to seniors starting a new chapter in their lives.
• Gratitude expressed for the professional and personalized care provided by the staff, with special mentions of the Executive Director and other key personnel for their exceptional service.
• New residents and their families report a smooth transition and a welcoming, friendly community, making it a right decision for downsizing and starting anew.