Amity Place

Positive Reviews:

• Many reviewers highlight the caring, compassionate, and friendly staff at Amity Place and Hearthstone.
• The facilities are described as clean, warm, welcoming, and well-maintained, with beautiful rooms and great activities.
• Several reviews mention the ease of transition for new residents and the efforts made by staff to ensure a comfortable and quick move-in process.
• Residents are treated like family, with personal care that is attentive and responsive. Activities and food receive high praise.
• Improvements in residents' mental and physical health are noted, with one reviewer mentioning significant progress in their mother's ability to walk and overall happiness.
• The staff is commended for going above and beyond in care, making the facility feel more like a home than a nursing home.
• One family's experience with the welcoming and professional atmosphere during their tour and move-in process for their mother is detailed, highlighting the exceptional service and care from the staff.

Negative Reviews:

• There are concerns about resident safety, including instances of residents wandering off grounds and an allegation of a staff member hurting a patient.
• One review claims the facility has bed bugs and criticizes the quality of care and food since a management change.
• A few reviews simply state dissatisfaction with the kindness shown to residents or the overall care provided.

Overall:

While there are a few negative reviews concerning safety and quality of care, the majority of feedback for Amity Place and Hearthstone is overwhelmingly positive. Families and residents appreciate the compassionate staff, clean and inviting facilities, and the range of activities and services provided. These senior living communities are recommended by many for their excellent care and supportive environment.