American House West Bloomfield

Reviews of American House West Bloomfield offer a mixed perspective on the senior living community. Some reviewers praise the facility for its wonderful staff, excellent care, and the sense of family it fosters among residents. Activities and cleanliness are highlighted positively, with many noting the welcoming atmosphere and the personal attention given by staff members, including the executive director. The community is described as a place where residents can enjoy a variety of activities, make friends, and feel at home.

However, there are critical reviews that raise concerns about the facility's management, pricing, and suitability for residents with higher care needs. Some reviewers express dissatisfaction with the level of service included in the high price, describing the apartments as small and noting issues with problem resolution. Concerns are also raised about the facility's approach to residents requiring daily assistance and nursing care, with some feeling that the focus is more on revenue than on resident well-being. The care provided by a separate company and the additional costs for extra services are points of contention for some families.

Despite these criticisms, many reviewers recommend American House West Bloomfield for its cleanliness, the happiness of its residents, and the quality of its staff and activities. The community is described as a hidden gem, with special mention of the food quality and the effort made to celebrate special occasions and provide a variety of entertainment options for residents.

In summary, while American House West Bloomfield receives high marks for its community atmosphere, staff, and activities, potential residents and their families should carefully consider their specific care needs and financial situation when evaluating this facility.