American House Halls

Positive Aspects:

• Warm and friendly environment with caring staff.
• High level of cleanliness and care, making residents and their families feel like part of a family.
• Engaging activities available daily, including special family nights with food and entertainment.
• High-quality, fresh food with a good variety of choices for residents.
• Beautiful surroundings, both inside and outside, with newly renovated facilities that feel like home.
• Professional and friendly staff, with management experienced in providing a safe, loving, and peaceful living environment.
• Community is well-kept and located in a great area, with staff organizing cute events for residents.

Notable Staff and Activities:

• Activities on the Assisted Living side are highlighted as awesome, thanks to Trish who brings joy and life to the community.
• Staff members, including Kelci and Amanda, have been praised for their helpfulness and care, especially in guiding families through the process.
• The community relations director is noted for her involvement and personal connection with every resident.

Areas for Improvement:

• Change in executive director led to staff turnover and perceived decline in quality.

Recommendations:

• Many reviewers recommend the community for its care, environment, and staff, making it a top choice for loved ones.
• Even those exploring other options, like in-home care, consider this community a top alternative.

Personal Testimonies:

• Families express extreme satisfaction with the care provided, especially appreciating the community's attention to their loved ones' needs.
• Staff members express gratitude for the opportunity to work in such a caring and supportive environment.