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Amberwood Care Centre
2313 North Rockton Avenue, Rockford, IL 61103
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 964-2200Estimated Pricing
Price Comparison
Amberwood Care Centre Description
Amberwood Care Centre is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Rockford, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.5 out of 10 making it the 27th highest rated community in the city out of 34 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Rockford
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rockford
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rockford
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the caring and family-like treatment of residents by the staff.
- Several families have had multiple relatives receive quality care at Amberwood, making it their facility of choice.
- Rehabilitation services and the presence of visiting doctors are highlighted positively.
- Activities for residents and the variety of food, despite not being exceptional, are appreciated.
- Some reviewers specifically commend the skilled and compassionate staff, mentioning a fun and happy experience during rehab stays.
- Amberwood is also recommended as a great place to work by an employee.
Negative Reviews:
- There are serious allegations of inappropriate behavior by a supervisor towards housekeeping and laundry staff.
- Several reviews criticize the facility for poor management, unprofessional behavior, and lack of responsiveness to job applicants.
- Complaints about the facility include unclean conditions, unpleasant odors, and inadequate attention to residents' needs.
- Some reviewers express concerns over safety issues, such as exposed wires and cluttered hallways, and report loss of personal items.
- There are reports of rude treatment by staff, especially towards minorities, and a lack of empathy and patience.
- Concerns about the quality of food and the overall condition of the facility, describing it as outdated and in disrepair, are common.
- One review strongly advises against placing loved ones in Amberwood, citing misleading information on the website and inadequate care.
Mixed Reviews:
- While some reviews highlight the dedication and friendliness of the staff, others describe them as rude, lazy, and unhelpful.
- The quality of care and the facility's environment receive both praise and criticism, indicating varied experiences among reviewers.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 123
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $10655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-07-07 | 2023-08-15 | F | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2023-07-07 | 2023-08-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-07-07 | 2023-08-15 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-07-07 | 2023-08-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-07-07 | 2023-08-15 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-07-07 | 2023-08-15 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-07-07 | 2023-08-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-07-07 | 2023-08-15 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-07-07 | 2023-08-15 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-07-07 | 2023-08-15 | E | Smoke Deficiencies | Provide outside doors or windows in every resident room. |
| 2023-07-07 | 2023-08-15 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-07-07 | 2023-08-15 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2023-07-07 | 2023-08-15 | F | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2023-07-07 | 2023-08-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-04-07 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-04-07 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2022-04-07 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-04-07 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-04-07 | 2022-04-29 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-04-07 | 2022-04-29 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-04-07 | 2022-04-29 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-07 | 2022-04-29 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-04-07 | 2022-04-29 | F | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-04-07 | 2022-04-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-04-07 | 2022-04-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-04-28 | 2021-05-28 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-04-28 | 2021-05-28 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-04-28 | 2021-05-28 | F | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2021-04-28 | 2021-05-28 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-28 | 2021-05-28 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-04-28 | 2021-05-28 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-04-28 | 2021-05-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-28 | 2021-05-28 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-04-28 | 2021-05-28 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2021-04-28 | 2021-05-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2021-04-28 | 2021-05-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-01-06 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-10-12 | 2022-10-25 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-10-05 | 2022-10-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-23 | 2022-08-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-06-29 | 2023-07-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-06-29 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-29 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-06-29 | 2023-07-13 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-06-29 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-06-29 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-06-29 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-06-29 | 2023-07-13 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-06-29 | 2023-07-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-10 | 2022-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-01 | 2021-12-06 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-09-29 | 2021-10-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-06 | 2022-04-22 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-06 | 2022-04-22 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-04-06 | 2022-04-22 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-04-06 | 2022-04-22 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-06 | 2022-04-22 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-06 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-01-05 | 2021-01-22 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-05 | 2021-01-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-21 | 2021-05-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-04-21 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-04-21 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-04-21 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-21 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-21 | 2021-05-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-21 | 2021-05-06 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-04-21 | 2021-05-06 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-04-21 | 2021-05-06 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-04-21 | 2021-05-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-21 | 2021-05-06 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-04-21 | $10,000 |
| 2021-09-13 | $650 |
| 2021-09-13 | $655 |
What is in the Neighborhood
- The closest city is Rockford which is 1.8 miles away and has a population of 148,278 (small city).
- The average income is $46,471, which is very low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 23
- Average Temperature: 50.2
- Day Breakdown: The area gets 134 days of rain, 43 days of snow and 186 days of sun
- Precipitation: 1.3 inches a year
- The median age is 36.3 years old, high compared to other cities.
- 5.96% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 12.27% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 18% Black or African-American, 16% Hispanic or Latino, and 60% White.
- The crime rate is 9.41 per 100 people which is very high compared to other cities.
- Violent Crime: 3.37 incidents per 100 people
- Property Crime: 4.81 incidents per 100 people
- Drug-Related Crime: 0.33 incidents per 100 people
- The average life expectancy in zip code is 76.31 years old, which is low compared to other zip codes.
- Air Quality: Good Days 228.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Ole Saltys
0.6 miles awaySchnucks
0.6 miles awayAldi
1.2 miles awayWalmart Supercenter
1.4 miles awaySave-A-Lot
1.7 miles awayTransportation
CN Rockford Depot
2.1 miles awayBus Stations
Rockton and Halsted
0.9 miles awayRMTD Downtown Station
1.6 miles awayEast State Street Stop
3.8 miles awayRoxbury & State
5.0 miles awayRock Valley Community College Bus Stop
5.3 miles awayBanks
Northwest Bank
0.5 miles awayU.S. Bank
1.3 miles awayAssociated Bank
1.4 miles awayFifth Third Bank
1.5 miles awayPNC Bank
1.6 miles awayHospitals
Mercyhealth Hospital–Rockton Avenue
0.0 miles awaySwedish-American Hospital
2.3 miles awayHeart Hospital at Swedish American Hospital
2.5 miles awaySaint Anthony Medical Center
4.8 miles awayMercyHealth - Riverside Medical Center
7.0 miles awayPharmacies
Walgreens
1.3 miles awayCVS Pharmacy
1.6 miles awaySchnucks Pharmacy
3.3 miles awayMeijer Pharmacy
6.1 miles awayLehan's
6.3 miles awayDentists
Dental Office
2.0 miles awayOrthodontic Experts
2.3 miles awayMilestone Dental Clinic
5.1 miles awayMulford Dental
5.2 miles awayOates Dental
5.2 miles awayParks
Huffman Park
0.3 miles awaySummerdale Playground
0.5 miles awayWilliams Park
0.6 miles awayBelden Park
0.6 miles awayGarfield Avenue Park
0.7 miles awayNone Found
Shopping
North Town Mall
1.5 miles awayAlpine Plaza
5.9 miles awayYorksire Square
6.0 miles awayColony Plaza
6.0 miles awayCherryvale Mall
7.0 miles awayCulture
Harry and Della Burpee Art Gallery
1.4 miles awayCoronado Performing Arts Center
1.6 miles awaySinnissippi Park Band Shell
1.9 miles awayClark Arts Center
4.2 miles awayStudio Theater
5.1 miles awayRestaurants
Fuzzy's Restaurant & Bar
0.6 miles awayEl Burrito Loco
0.6 miles awayOlympic Tavern
1.0 miles awayPino's
1.0 miles awayThe Norwegian
1.0 miles awayGet exact pricing & check availability
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