📞 Call for pricing and availability: (800) 780-8101
Ambassador Healthcare
705 E Main St, Centerville, IN 47330
For Pricing & Availability
(800) 780-8101To Reach a Resident
(765) 855-3424Estimated Pricing
Price Comparison
Ambassador Healthcare Description
Ambassador Healthcare is a community that offers memory care, nursing care and rehabilitation and is about 5.1 miles outside the town of Richmond, Indiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.8 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Centerville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Centerville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the care their loved ones received, highlighting the staff's helpfulness, courtesy, and respect.
- Several comments noted the excellent care, friendly and thorough staff, and clean environment.
- Some reviews specifically mentioned the high quality of the nursing and aide staff, describing them as caring and treating residents like family.
- One reviewer appreciated the on-site dialysis, which made a significant difference in their care experience.
- Rehabilitation experiences were positively reviewed, with mentions of wonderful caregivers, terrific therapists, good food, and neat housekeeping.
- Employees shared their positive experiences working at the facility, noting the great environment, positivity, and flexibility with scheduling.
- The memory care unit received specific praise for the attentive and friendly staff, with one reviewer noting the significant improvement in their mother's condition compared to a previous facility.
- Several reviewers felt reassured and at home, thanking the staff for going above and beyond in their care.
Negative Reviews:
- One reviewer expressed dissatisfaction with the care provided to a family friend with lupus, feeling that the proper care was not given.
- Another review strongly criticized the facility for neglect, citing an instance where a family member was left in poor conditions, leading to hospitalization.
- Concerns were raised about some staff members' behavior, including talking about patients inappropriately and neglecting necessary care routines.
Mixed Reviews:
- While some reviews highlighted the caring and patient nature of the staff, others pointed out issues with specific staff members and the level of care provided.
- The facility was generally described as clean and well-maintained, though one review mentioned that the memory care unit needed upgrading.
Reviews
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Ambassador Healthcare Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 137
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-12-13 | 2023-01-11 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-13 | 2023-01-11 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-12-13 | 2023-01-11 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-12-13 | 2023-01-11 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-12-13 | 2023-01-11 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-12-13 | 2023-01-11 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2022-12-13 | 2023-01-11 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-12-13 | 2023-01-11 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-12-13 | 2023-01-11 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-13 | 2023-01-11 | B | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-12-13 | 2023-01-11 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-13 | 2023-01-11 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-12-13 | 2023-01-11 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-12-13 | 2023-01-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-13 | 2023-01-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2022-12-13 | 2023-01-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-12-13 | 2023-01-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-11-07 | 2019-12-26 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-11-07 | 2019-12-26 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-11-07 | 2019-12-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-07 | 2019-12-26 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-11-07 | 2019-12-26 | E | Services Deficiencies | Have an externally vented heating system. |
| 2019-11-07 | 2019-12-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-11-07 | 2019-12-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-11-07 | 2019-12-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-11-07 | 2019-12-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-07 | 2020-01-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-25 | 2018-11-07 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-09-25 | 2018-11-07 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-09-25 | 2018-11-07 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2018-09-25 | 2018-11-07 | E | Construction Deficiencies | Meet other general requirements. |
| 2018-09-25 | 2018-11-07 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-09-25 | 2018-11-07 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-09-25 | 2018-11-07 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2018-09-25 | 2018-11-07 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2018-09-25 | 2018-11-07 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2018-09-25 | 2018-11-07 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2018-09-25 | 2018-11-07 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2018-09-25 | 2018-11-07 | C | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-09-25 | 2018-11-07 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-25 | 2018-11-07 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-09-25 | 2018-11-07 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2018-09-25 | 2018-11-07 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-09-25 | 2018-11-26 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-09-25 | 2018-11-07 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-09-25 | 2018-11-07 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-09-25 | 2018-11-07 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-09-25 | 2018-11-07 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2018-09-25 | 2018-11-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-25 | 2018-11-07 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-25 | 2018-11-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-21 | 2022-12-17 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-11-21 | 2022-12-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-08-28 | 2019-09-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-08-28 | 2019-09-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-24 | 2021-03-12 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2018-08-27 | 2018-09-26 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-08-27 | 2018-09-26 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-08-27 | 2018-09-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-08-27 | 2018-09-26 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2018-08-27 | 2018-09-26 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2018-08-27 | 2018-09-26 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-08-27 | 2018-09-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-08-27 | 2018-09-26 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-27 | 2018-09-26 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
What is in the Neighborhood
- The closest city is Richmond which is 5.1 miles away and has a population of 35,854 (mid sized town).
- The average income is $62,745, which is average compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 30
- Average Temperature: 54.0
- Day Breakdown: The area gets 174 days of rain, 32 days of snow and 158 days of sun
- Precipitation: 2.4 inches a year
- The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Needlers Fresh Market
4.1 miles awayMeijer
6.3 miles awayWalmart Supercenter
6.9 miles awayKroger
7.1 miles awayAldi
7.6 miles awayTransportation
Connersville
14.2 miles awayBus Stations
6
4.7 miles awayBanks
U.S. Bank
4.8 miles awayNatco Credit Union
6.3 miles awayFifth Third Bank
14.7 miles awayLCNB National Bank
19.1 miles awayUS Bank
19.2 miles awayHospitals
Richmond State Hospital
3.4 miles awayReid Health Central BIlling
4.9 miles awayReid Health
6.0 miles awayFayette Regional Health System
13.6 miles awayPreble County Medical Center and YMCA
18.1 miles awayPharmacies
Phillips Drugs
4.9 miles awayWalgreens
7.1 miles awayWalmart Pharmacy
19.0 miles awayCVS
22.5 miles awayNone Found
Parks
Whitewater Valley land trust
2.3 miles awayWoodland Park
3.1 miles awayClear Creek Park
3.4 miles awayOld Observatory Garden Area
3.7 miles awayJapanese Peace Garden
3.8 miles awayNone Found
None Found
Culture
Civic Hall Performing Arts Center
4.4 miles awayPreble County Fine Arts Center
18.9 miles awayRestaurants
Americana Pizza
0.5 miles awayEl Rodeo
2.7 miles awayGreat Wall Chinese Restaurant
3.1 miles awaySunshine Cafe
3.3 miles awayPizza King
4.3 miles awayGet exact pricing & check availability
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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