Ambassador Garden

Positive Reviews:

• Residents express high satisfaction, highlighting the helpful and respectful staff, well-maintained premises, and quality of food.
• Many appreciate the administration for being attentive, creating a safe and welcoming environment, and fostering a sense of community and importance among residents.
• Visitors and family members commend the facility for its cleanliness, caring staff, and the strong bonds formed between residents and staff, describing it as a family-like atmosphere.
• The facility is praised for its proactive measures during the COVID-19 pandemic and its ability to maintain a good energy and care level for residents.
• Rooms are described as clean, modern, and spacious, with the food receiving particular praise for its quality.

Negative Reviews:

• One review describes a negative experience with the administration, including allegations of psychological abuse, harassment, and illegal actions by the facility's administrator and staff.
• A former employee expresses remorse over the care provided to a resident with Parkinson’s, suggesting a lack of assistance with eating and urging family members to frequently check on their loved ones.

General Recommendation:

While many reviews of Ambassador Gardens are overwhelmingly positive, praising the staff, administration, and facilities, there are serious concerns raised in a minority of reviews. Potential residents and their families are encouraged to visit, ask questions, and ensure the environment suits their needs and expectations.