Altercare Of Mentor

Reviews for Altercare of Mentor show a mixed range of experiences from patients, family members, and staff. Positive comments highlight the caring nature of the staff across various departments, including nurses, aides, activity staff, physical therapists, dietary staff, and housecleaning staff. Many reviewers express gratitude for the excellent care and support provided, mentioning the facility's friendly atmosphere and the staff's dedication to making patients feel at home. The therapy department, in particular, receives high praise for going above and beyond in assisting residents.

On the other hand, several reviews raise concerns about the facility's conditions and management. Issues mentioned include a lack of cleanliness, with reports of rooms not being cleaned properly and a shortage of basic supplies like soap. Some reviewers experienced long wait times for assistance and were dissatisfied with the quality of the food provided. There are also complaints about poor communication, understaffing, and a perceived lack of professionalism among some staff members. A few reviewers specifically mention negative interactions with management and concerns about patient safety and care standards.

Overall, while there are numerous positive testimonials about the care and environment at Altercare of Mentor, there are also significant concerns that potential residents and their families may want to consider. The contrasting experiences suggest that experiences at this facility can vary widely.