Alta Vista

Positive Feedback:

• Informative tours with helpful staff answering all questions and providing excellent insights.
• Well-maintained facilities with a friendly atmosphere and great meals.
• Beautiful building and apartments, with most staff being friendly and helpful.
• High praise for the nursing and management staff for their care and attention.
• Facility is clean, well-decorated for holidays, and offers tasty, diverse food options.
• Community feel among residents, with a luxury apartment vibe.
• Professional and caring staff, beautiful decor, and amazing food.
• Special events like birthday celebrations are well-catered with personalized attention.
• Impressive amenities including a movie theater and fire-safe rooms.
• Safe and comfortable environment for residents, creating a sense of extended family.
• Very clean and organized with caring staff, efficient transportation, and excellent housekeeping.
• Welcoming atmosphere for new residents looking for independent living.

Negative Feedback:

• Some concerns about the receptionist's unfriendliness and management's approachability.
• Issues with dining department consistency and some staff members' attitudes towards caregiving.
• Some caregivers observed not treating residents with respect and ignoring call lights.

Overall:

Alta Vista receives high praise for its facilities, staff, and care provided to residents. The community atmosphere, attention to detail, and range of amenities contribute to a positive living experience for seniors. While there are some concerns about specific staff members and departments, the overall sentiment is overwhelmingly positive, making Alta Vista a highly recommended option for senior living.