Allouez Parkside Village 2

Reviews of Allouez Parkside Village and its staff present a mixed picture, with several glowing endorsements of the care and environment, alongside some critical accounts, particularly regarding employment practices and communication issues.

• Some relatives express concern over the care and communication, mentioning instances of falls and difficulty in obtaining information due to not being the primary contact.
• Negative experiences from former employees highlight issues with transportation, inflexible absence policies, and perceived unprofessionalism, including claims of favoritism and unkind treatment towards new hires.
• Conversely, numerous reviews praise the facility for its caring and dedicated staff, comfortable and homey environment, and a wide range of activities and events that engage residents and their families. Highlights include musical events, trivia, and seasonal parties that are open to the community.
• Several reviewers commend the facility for its responsiveness to residents' needs, the quality of food, and the overall atmosphere that makes it feel like home. The staff's professionalism and kindness, especially towards residents with dementia, are frequently mentioned.
• Family members of residents appreciate the supportive environment during times of crisis, noting the staff's expertise in handling dementia behaviors and facilitating smooth transitions for new residents.
• One review specifically thanks the staff for their exceptional care and mentions the facility's continuous efforts to improve, describing it as the best among three facilities experienced.

Overall, while there are criticisms, particularly from an employment perspective, the majority of family members and residents express satisfaction with the care, environment, and community engagement at Allouez Parkside Village.