Allegro Richmond Heights

Several reviews highlight the caring and professional nature of the staff at Allegro, with many families expressing satisfaction with the care their loved ones receive. The facilities are described as top-notch, with a range of activities and amenities that cater to the residents' needs. The staff's attention to detail and their ability to make residents feel welcome and included are frequently mentioned, contributing to a positive living environment.

However, there are concerns regarding the level of care and management practices at some locations. Issues such as understaffing, particularly on weekends, and a lack of cleanliness and proper sanitation measures have been raised. Some reviews also mention a lack of proper medical attention and inadequate response to residents' needs, leading to negative experiences for some families.

Despite these concerns, many reviews praise the community atmosphere, the quality of the accommodations, and the variety of activities available to residents. The staff's kindness and professionalism are often highlighted, with several families feeling reassured by the level of care their loved ones receive.

It's important to note that experiences vary, with some families encountering challenges with billing, communication, and the overall management of the facility. Allegations of prejudice and poor management practices have been mentioned, suggesting a need for improvement in certain areas.

Overall, while many reviews are positive, reflecting a caring and welcoming environment for residents, there are significant concerns that potential residents and their families should consider. The quality of care, management practices, and the facility's response to residents' needs are critical factors to evaluate when choosing a senior living facility.