Allegro Harrington Park

The reviews for this senior living facility present a mixed picture, with many expressing satisfaction and others voicing significant concerns. Positive comments highlight the peaceful work environment, beautiful and functional facilities, generous and responsive staff, and a wide range of activities and care options available for residents. Many reviewers appreciate the bucolic setting close to necessary amenities, the quality of care in memory units, and the variety of on-site medical services. Residents and their families have praised the attentive, kind, and patient staff, as well as the overall improvement in residents' well-being since moving in.

However, there are serious complaints regarding the management and certain staff members. Some reviews criticize the facility for not living up to its promises, particularly in handling residents with specific needs, leading to significant financial and emotional strain for families. Concerns about unprofessional behavior, discrimination, neglect, and even theft have been raised. The responsiveness and attitude of the aides and the head nurse have been particularly criticized, with allegations of unresponsiveness, discrimination, and negligence. One review also mentions a negative experience with the HR department, including unprofessional conduct and wrongful termination.

While some residents describe their experience as akin to living in a luxury hotel with excellent amenities and staff, others strongly discourage considering the facility for loved ones due to the issues mentioned. The disparity in reviews suggests potential inconsistencies in the quality of care and service provided.