Allay Senior Care Of Meyers Lake

The reviews for Allay Senior Care highlight a range of experiences, with many expressing high satisfaction with the care provided. Families commend the staff for their empathy, kindness, and responsiveness to residents' needs. The personalized care and attention to detail, especially during challenging times such as the pandemic, have been particularly appreciated. The ability of the staff to handle complex situations, including residents with combativeness due to mental health issues, has been noted as a strong point. The small setting of the facility is seen as beneficial for personalized care.

Communication with families, especially regarding the status of their loved ones, has been highlighted as a strong aspect of Allay's service. Efforts to facilitate communication through phone and FaceTime during the pandemic were especially valued, allowing families to stay connected with their loved ones. The dedication of specific staff members, who went above and beyond in their roles, has been acknowledged and appreciated by families.

However, there are concerns raised in one review regarding the professionalism and behavior of some staff members, including instances of medication theft, staff sleeping on duty, and showing up under the influence. This review suggests potential areas for improvement in staff management and oversight.

Overall, the majority of reviews recommend Allay Senior Care for their exceptional care, personalized attention, and the staff's dedication to residents' well-being. Families considering Allay for their loved ones are encouraged by these experiences, despite the concerns raised by a single review.