All American Assisted Living At Wareham

Positive Reviews:

• Many reviewers found All American Assisted Living to be the perfect place for their loved ones, praising the amazing staff, excellent food, and the variety of activities available.
• Residents and their families are generally very happy with the care provided, highlighting the staff's caring and loving nature, and the clean, welcoming environment.
• Special mention was made of the staff going above and beyond during difficult times, such as the COVID-19 pandemic, and being described as heroes.
• The community was noted for its beautiful location and the staff's compassionate and professional care, making residents feel at home and treated like family.
• Some reviews specifically praised the staff on the "Memory Ward" for their great compassion towards residents and families, and the clean and friendly atmosphere.

Negative Reviews:

• One review criticized the facility, calling it akin to a "Slum Lord for senior citizens," and suggested looking for better alternatives.
• Concerns were raised about staffing issues, including severe shortages and illegal mandate practices, posing a high safety risk to residents.
• Complaints about the quality of kitchen food, insufficient activities, and unkind treatment from the kitchen manager were mentioned.
• There were instances of neglect reported, including a resident being forgotten about for meals and staff being inattentive and unprofessional.
• One review expressed dissatisfaction with the facility's hiring practices, suggesting a lack of adherence to the Equal Opportunity Act.

Mixed Feedback:

While many reviews praise the staff's care and the facility's environment, there are significant concerns about staffing, resident care, and management practices. Prospective residents and their families are encouraged to consider both the positive experiences and the issues raised when making a decision.