All American Assisted Living At Hillsborough

Reviews of All American Assisted Living at Hillsborough highlight a mix of experiences. Many reviewers praise the facility for its cleanliness, the caring and professional staff, and the exceptional measures taken to ensure resident safety, especially during the COVID-19 pandemic. Families have noted the facility's efforts to keep them informed and connected with their loved ones through consistent communication, including emails, photos, and videos.

Several reviews commend the facility for its innovative ways to keep residents entertained and for going above and beyond to make residents feel at home. The staff's dedication to providing high-quality care and support is frequently mentioned, with specific appreciation for the management and nursing staff's responsiveness and professionalism.

However, there are some criticisms, including concerns about management practices, staffing standards, and the facility's licensing for Medicaid. A few reviews suggest a need for improvement in resident accommodations, specifically the availability of private rooms. Additionally, there are mentions of dissatisfaction with how certain situations were handled, including interactions with staff.

Despite the criticisms, many reviewers strongly recommend All American Assisted Living at Hillsborough, citing positive experiences with the staff's care and the facility's environment. The community is described as beautiful, clean, and welcoming, with a focus on resident well-being and family peace of mind.