Alden Estates Of Countryside

Reviews for Alden Estates show a wide range of experiences, from extremely negative to highly positive. Some reviewers express deep dissatisfaction, citing severe understaffing, negligence, and lack of care leading to dire consequences for their loved ones. Complaints include residents being left unattended, poor hygiene management, and a general lack of compassion and professionalism from the staff. There are alarming reports of residents not receiving timely medical care, being left in discomfort, and experiencing a lack of basic human dignity.

On the other hand, several reviews praise the facility for its caring and skilled staff, clean environment, and the quality of rehabilitation services provided. Positive experiences highlight respectful and helpful nurses and therapists, engaging activities, and a family-like atmosphere among the staff. Some reviewers specifically commend the facility for its efforts in making residents feel comfortable and well-cared for, even in challenging circumstances.

However, concerns about understaffing are a recurring theme, with some suggesting it severely impacts the quality of care. There are also criticisms about the facility's management, with some calling for a complete restructuring. Additionally, issues with inappropriate music choices and a lack of attention to residents' dietary needs are mentioned.

Despite the mixed reviews, some families and former staff members express gratitude for the care provided to their loved ones, describing it as life-changing and recommending the facility. Yet, there are also calls for the state to intervene due to the alleged poor conditions and treatment of residents.

In summary, while there are instances of commendation for individual staff members and certain aspects of care, Alden Estates also faces significant criticism regarding its staffing levels, management, and overall quality of resident care.