Alaris Health At Cedar Grove

Reviews for the senior living facilities vary significantly, with experiences ranging from highly positive to deeply concerning. Some reviewers have praised specific staff members for their kindness, professionalism, and the care they provide, highlighting the cleanliness of the facilities, the effectiveness of the physical therapy, and the overall pleasant environment. Positive comments often mention the scenic surroundings, the attentiveness and caring nature of the staff, and the quality of the rehabilitation services.

However, there are several alarming reports of neglect, unprofessional behavior, and inadequate care. Some reviews describe a lack of welcoming atmosphere for both residents and their families, with strict visitation policies even during periods of eased pandemic restrictions. Concerns include long waits for basic services, such as providing water to bedridden residents, and instances of residents being threatened with punitive measures. There are also reports of severe health issues like bacterial pneumonia, pressure sores, dehydration, and malnutrition, leading to tragic outcomes. Complaints about the facility's cleanliness, with mentions of bugs and unpleasant odors, further contribute to the negative feedback.

Other criticisms focus on the staff's attitude, describing some as uncaring and unresponsive to residents' needs. Instances of lost personal items, cold and unappetizing meals, and a lack of timely assistance are among the issues raised. Despite these concerns, some families have expressed satisfaction with the care provided, particularly praising the rehabilitation teams and the efforts of certain staff members to ensure a comfortable and supportive environment.

The contrasting reviews highlight the importance of thorough research and consideration when choosing a senior living facility, as experiences can significantly differ based on various factors, including individual staff members and specific circumstances.