Aegis Living West Seattle

Positive Reviews:

• Many reviewers highlight the excellent care and service provided at Aegis, noting it as one of the best facilities in the Seattle area. The staff and management are described as kind, helpful, and caring.
• The facility's aesthetics receive praise for being beautiful, with a special mention of its cleanliness and visually appealing atmosphere, including wonderful fish tanks and a great garden.
• Activities are plentiful and engaging, contributing to a stimulating environment for residents, especially those with dementia.
• The food generally receives positive comments, though there is room for improvement according to some.
• Family members express gratitude for the peace of mind they feel knowing their loved ones are in a safe, caring, and quality environment.
• The community is described as welcoming and supportive, with a commitment to excellence and a team of dedicated professionals.

Negative Reviews:

• One review mentions an experience with rude staff who hung up on them.
• Concerns are raised about the behavior of some therapists towards elders, suggesting a need for better screening and hiring practices.

Mixed Reviews:

• While the facility and staff receive high praise, the cost of the services is noted as expensive by some reviewers.
• The quality of food is generally seen as good but has been pointed out as an area that could see some improvement.

Overall Sentiment:

The majority of reviews for Aegis in West Seattle are overwhelmingly positive, with families and residents appreciating the high level of care, beautiful facility, and engaging activities. While there are minor criticisms regarding food quality and a few negative experiences with staff, the consensus is that Aegis provides a welcoming, supportive, and high-quality living environment for seniors.