Aegis Living Pleasant Hill

Positive Reviews:

• Aegis has been praised for its ability to provide continuous care from assisted living to memory care, especially for residents with dementia. The staff and the care received have been highly commended.
• Residents and their families have noted the facility's pleasant environment, highlighting its cleanliness, beautiful rooms, gardens, and overall facilities.
• The staff at Aegis has been described as the highlight by many, with their welcoming, friendly, and attentive nature making residents feel special and part of a family.
• Activities, dining, and the sense of community have been positively mentioned, contributing to a family-like atmosphere that is both loving and safe.

Negative Reviews:

• One review starkly labeled the facility as "garbage," without providing further details.
• Concerns have been raised about the level of care, particularly for a resident with dementia, citing issues such as infrequent bathing, lack of communication, and unaddressed billing errors.

Mixed Reviews:

• While some reviews are hopeful and lean towards positive due to initial impressions of the staff and facility, they also express a desire for more time to provide a comprehensive evaluation.

Overall, Aegis has received a majority of positive feedback for its caring environment, attentive staff, and quality facilities, though there are notable concerns regarding care and communication that prospective residents and their families may want to consider.