Aegis Living Lynnwood

Positive Reviews:

• Residents and their families express high satisfaction with the care and support provided, highlighting activities, emotional support, and the sense of community.
• Staff members, including the general manager and other personnel, are praised for their professionalism, knowledge, and loving care.
• Many reviews commend the facility for its efforts during the pandemic, maintaining safety without sacrificing quality of care.
• The memory care unit receives specific praise for its attentive and patient care.
• Several families express gratitude for the facility's ability to make their loved ones feel immediately part of the community, providing personalized care and support during challenging times.

Negative Reviews:

• There are concerns about the facility's management under the new general manager, with some believing that the quality of care has declined.
• Staff shortages and overworked employees are mentioned as issues affecting the facility's operations.

Overall:

While there are some concerns about management and staffing, the majority of reviews for Aegis of Lynnwood are overwhelmingly positive. Families appreciate the dedicated care, the range of activities, and the sense of community provided to their loved ones. The staff's efforts, especially during challenging times, have not gone unnoticed, earning the facility high recommendations from many families.