Aegis Living Kent

Positive Feedback:

• Many reviewers highlighted the exceptional care and personal attention provided by the staff at Aegis Living of Kent, noting their kindness, respect, and dedication to both residents and their families.
• The facility's environment was frequently described as clean, warm, and home-like, with a variety of activities, gardens, and relaxation spaces available for residents.
• Several reviews praised the quality of life improvements seen in their loved ones since moving to Aegis, including better overall well-being, increased daily interaction, and stimulation.
• The staff's ability to provide comfort, love, and support during difficult transitions was highly valued, with many families expressing gratitude for the peace of mind they received knowing their loved ones were well cared for.
• Aegis of Kent was commended for its stand-alone memory care facility, where the staff is well-versed in the challenges and gifts of dementia, ensuring personalized and effective care.

Mixed Feedback:

• One review mentioned excellent teamwork and care but pointed out issues with pay for the staff and rudeness from the business manager.

General Sentiment:

• The overwhelming majority of reviews were highly positive, with families and friends of residents expressing satisfaction and gratitude for the care provided at Aegis of Kent.
• Improvements in residents' conditions and the supportive, family-like atmosphere created by the staff were common themes across the reviews.
• Despite a single mixed review regarding management and pay, the consensus indicates that Aegis of Kent offers a compassionate, engaging, and caring environment for seniors, particularly those requiring memory care.