Advanced Health Care Of Salem

Positive Reviews:

• Many reviewers have praised the facility for its excellent care, particularly highlighting the professionalism and kindness of the physical therapists, nurses, and other staff members.
• Several reviews recommend the facility for rehabilitation and recovery, noting significant improvements in their conditions thanks to the dedicated care received.
• The facility's environment, including its cleanliness, quality of meals, and overall ambiance, received high marks, with some comparing it to a five-star experience.
• Communication and interactions with the staff, including coordinators and office staff, have been described as positive and helpful.

Negative Reviews:

• Some reviewers have reported experiences with rude staff and poor customer service, expressing dissatisfaction with how issues were handled by management.
• Concerns were raised about the treatment of some residents, including allegations of neglect and unkindness towards patients.
• There were mixed reviews about the nursing staff, with some noting instances of surly behavior or delays in medication administration, though these were not the majority.

Mixed Reviews:

• While no place is perfect, one reviewer acknowledged minor issues but overall praised the caring and competent nature of the majority of the staff, including nurses, CNAs, and therapists.

Overall:

The majority of reviews for this facility are positive, with many former residents and their families recommending it for rehabilitation and care. The staff's professionalism, kindness, and the quality of the facility itself are frequently highlighted. However, there are some negative experiences reported, which potential residents and their families may want to consider.