Adams Farm Living & Rehabilitation

Summary of Reviews:

• Several reviews express concerns about communication issues, with family members struggling to contact their loved ones due to unattended front desks and non-functional phone lines.
• Complaints about staff behavior range from being rude and unprofessional to neglectful and disrespectful towards both residents and their families.
• There are mixed reviews about the cleanliness and maintenance of the facility, with some noting it as clean and well-kept, while others describe it as dirty and poorly managed.
• Staffing issues are a common theme, with reports of the facility being short-staffed, leading to overworked employees and inadequate care for residents.
• Despite the negative feedback, there are positive comments about the care provided, particularly in rehabilitation services. Some residents and employees highlight significant health improvements and commend the dedicated and caring nature of certain staff members.
• Several employees share their satisfaction with the workplace, describing it as a great place to work, with a strong sense of family among staff and good resident services.
• However, other employees provide starkly contrasting views, detailing experiences of neglect, mismanagement, and a toxic work environment that negatively impacts both staff and residents.
• One particularly distressing review recounts the unexpected death of a resident, raising serious concerns about the facility's response to medical emergencies and overall patient care.

Overall, the reviews paint a picture of a facility with significant challenges in communication, staffing, and management, alongside moments of commendable care and rehabilitation successes. Prospective residents and employees may need to weigh these factors carefully.