Active Senior Living Residence

Positive Reviews:

• Many reviewers express satisfaction with the care their loved ones receive, highlighting the staff's friendliness, communicativeness, and attentiveness.
• The facility is praised for its cleanliness, good food, and beautiful outdoor areas, such as a patio garden.
• Family members feel reassured by the level of care and attention their relatives receive, even under challenging circumstances like the pandemic.
• Several reviews mention the facility's efforts to accommodate special requests and ensure residents feel at home, including facilitating virtual visits and hospice care.
• The staff is described as kind, caring, and treating residents like family, with specific mentions of staff members going above and beyond to connect with families and meet residents' needs.

Negative Review:

• One review reports a negative experience, citing neglect, lack of proper care, and issues with staff availability and responsiveness. The reviewer mentions that a formal complaint has been filed with the state.

Overall Sentiment:

The majority of reviews for Active Senior Living are overwhelmingly positive, with many families expressing gratitude for the care their loved ones receive. The facility is commended for its cleanliness, caring staff, and the sense of community it fosters among residents. While there is a significant negative review, it appears to be an outlier compared to the overall positive feedback.