ActivCare Laguna Hills

ActivCare Laguna Hills receives a mix of reviews, highlighting the care and attention provided to residents, as well as areas for improvement. Many reviewers praise the facility for its cleanliness, engaging activities, and the compassionate, professional staff. Key staff members like Ruby, Deborah, and Christina are frequently mentioned for their exceptional service and dedication to residents' well-being.

One reviewer shares a positive experience, noting the facility's family-like atmosphere and the staff's efforts in keeping residents active and involved. The garden, festive decorations, and planned activities, including visits from local preschoolers, contribute to a vibrant community spirit.

However, another review points out concerns regarding the lack of individual attention for residents who need it most, possibly due to short staffing. The reviewer also mentions the need for more comfortable seating in common areas and better communication about incidents involving residents.

Several reviews commend ActivCare for its exceptional care, particularly for residents with dementia. The staff's professionalism, kindness, and ability to facilitate medical appointments and special diets are highlighted. The facility's clean, welcoming environment and the variety of activities available are also appreciated.

One reviewer expresses gratitude for the facility's support during a difficult transition to hospice care, praising the staff's caring and considerate approach. Another emphasizes the importance of the facility's attention to detail in personal care and the positive impact of staff interactions on residents' quality of life.

Overall, ActivCare Laguna Hills is recommended for its excellent dementia care, supportive community, and dedicated staff. While there is room for improvement in certain areas, the facility is praised for making a significant difference in the lives of residents and their families.