Acoya Mesa

Positive Reviews:

• Acoya Mesa is highly praised for its caring and professional staff, offering residents happiness and support in their later years.
• Residents enjoy gourmet food options, weekly housekeeping, daily activities, and transportation services. The staff, including the chef and director, are commended for their teamwork and dedication.
• The community is described as passionate and patient, especially in memory care, with staff available at all times to assist residents.
• Many reviewers highlight the friendly and supportive environment, both for residents and staff, making it a preferred choice for senior living.
• The facility is noted for its beautiful design, cleanliness, and the variety of activities and services available to residents.
• Staff members express pride in their work and appreciation for the supportive and ethical management team.

Negative Review:

• One review criticizes the quality of food, the attitude of the front desk staff, and alleges theft of personal belongings, expressing overall disappointment with the service despite the facility's aesthetics.

General Feedback:

• Acoya Mesa is often described as a welcoming and engaging community for both residents and visitors, with high marks for its events and the quality of interaction among residents.
• The community is recognized for its efforts to keep residents safe, especially during challenging times like the COVID-19 pandemic.
• Potential residents and their families appreciate the thorough and friendly guidance provided by staff during their decision-making process.