Accordius Health At Aberdeen

Positive Reviews:

• Employees/staff have been described as pleasant and respectful, with concerns addressed promptly and to satisfaction.
• Recent renovations have improved the entrance and halls, giving the facility a warm and inviting appearance. Further renovations for resident rooms are planned.
• New Marketing/Admission Director, Cynthia Fairley, has been positively noted for her contributions to the team and facility.
• Staff is praised for being wonderful, pleasant, and inviting, with a beautifully updated interior. The admissions director is particularly commended for being helpful and informative.
• The facility is described as inviting and welcoming, with friendly staff who care deeply about the residents, treating them like family.
• Staff are noted for being very helpful and working hard to take care of residents, with a high recommendation from a reviewer.
• Facility is undergoing renovations and has new dedicated staff, with almost complete renovations and a friendly atmosphere.

Negative Reviews:

• Experiences of poor management, toxic work environment, poor leadership, and low staff morale have been reported.
• Concerns about the moral being destroyed by new management, lack of support for staff, and negative interactions with the Director of Nursing.
• Disappointment with the physical state of the facility, including issues with the front entrance, broken TVs, old beds, and run-down furniture. Food service and communication were also criticized.
• Management criticized for treating employees poorly, lack of stock, inadequate training for new hires, and neglecting resident needs.
• While the working staff was praised, higher management's presence and involvement were questioned. Room conditions, including mattresses and pillows, were found to be substandard.