Academy Point At Mystic

Academy Point in Mystic has received numerous positive reviews from residents and their families, highlighting the facility's clean and welcoming environment, friendly and courteous staff, and competitive pricing. One review detailed a resident's recovery journey, praising the staff for their assistance and emotional support, especially during the loss of a loved one and throughout the COVID-19 pandemic. The resident has since found joy in various activities, including bridge, painting, and reading groups.

Employees at Academy Point describe it as a family-like workplace where coworkers feel like relatives, and the dedication to making residents' days brighter is evident. The care team and activity staff are commended for their heart-focused service.

Challenges faced by new residents, especially those with dementia, are met with patience and understanding. Staff members, including the site nurse, are responsive and attentive to residents' concerns, working to ensure a smooth transition and a happy living experience.

Many reviews express satisfaction with the level of care provided, noting the genuine kindness and helpfulness of the staff. The facility is described as clean and bright, with an array of recreational activities both in-house and outside, contributing to a friendly and enjoyable environment for residents.

Personal bonds formed between staff and residents are highlighted, with staff taking the time to explain things and offer comfort. The quality of meals and service, particularly from the chef, is also praised.

Overall, Academy Point is recommended for its loving, comforting, and caring staff, as well as its programs that enhance self-esteem and well-being. The facility is appreciated for making residents and their families feel at ease, knowing their loved ones are well cared for.