📞 Call for pricing and availability: (800) 780-8101

Academy Manor

89 Morton Street, Andover, MA 01810

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 475-0944

Estimated Pricing

Studio
Estimated $3,699

Price Comparison

  • Average City Price: $3,839
  • Average State Price: $3,957
  • Average National Price: $3,754


  • Academy Manor Description

    Academy Manor is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Andover, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.5 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Andover

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Andover

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Andover

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Andover


    Community Reviews

    7.0
    Academy Manor
    Based on My Caring Plan's proprietary scoring, including 55 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Andover
  • Ranking in State: 469 out of 664 communities in MA
  • Activities A

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness B


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Massachusetts

    Employee Pay B

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff described as very nice, welcoming, and caring, creating great vibes.
    • Some reviewers highlighted specific staff members for their helpfulness and dedication.
    • Residents seem well taken care of, with some adjusting well to the memory care unit.
    • Facility cleanliness and attentiveness of the staff to residents' needs were praised.
    • Activities department and daily activities received positive mentions for engaging residents.
    • Some family members noted excellent care and communication, especially during the COVID crisis.
    • Physical therapy services were described as good, contributing to successful recoveries.

    Negative Reviews:

    • Several reviews criticized the facility for poor service, lack of compassion, and unprofessional behavior.
    • Complaints about neglect, rude staff, and inadequate response times to residents' needs.
    • Issues with meal quality, hygiene, and medication management were mentioned.
    • Some reviewers expressed concerns over staffing levels and the qualifications of the staff.
    • There were reports of personal items being stolen and a lack of accountability from the facility.
    • Several reviewers suggested that the facility should be shut down due to the level of care provided.

    Mixed Reviews:

    • Facility cleanliness and room comfort received both positive and negative comments.
    • The quality of food and timeliness of assistance from nurses were points of contention.
    • Admission process and communication with families were areas identified for improvement.

    Overall, Academy Manor received a range of reviews, from highly positive experiences praising the staff and care provided, to very negative experiences citing neglect and poor management. Prospective residents and their families should consider these varied experiences when making decisions about care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    ShortStay care

    LongTerm care

    Memory Support

    Neurological care and rehabilitation

    Respite care

    Palliative care


    Services

    Mail and Newspaper Service

    Pharmaceutical delivery service

    Phone service

    Interpreter services

    Case management

    Discharge planning


    Activities

    Activity room

    Sunroom

    Recreation activities

    Cultural, educational, religious and social activities

    Pet therapy

    Activities of daily living


    Community Amenities

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Scenic views

    Suburban setting

    Beauty Salon / Barber Services

    Comfortable common and lounge areas to gather with friends and family


    Room Amenities

    Private and Semi-Private Rooms

    Spacious rooms

    Fully air conditioned

    Cable Television

    Wireless Internet

    Telephone


    Dining

    Restaurant-Style Dining

    Dining Room

    Private dining rooms for family gatherings

    Country kitchen


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Feb. 20, 1987
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 174
    Total current residents: 135
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $113675


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-27 2023-02-06 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-12-27 2023-02-06 D Services Deficiencies Have an externally vented heating system.
    2021-08-02 2021-09-10 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2020-01-23 2020-03-06 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-17 2023-05-12 G Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-17 2023-05-12 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-14 2023-04-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-12-15 2023-01-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-12-15 2023-01-23 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-12-15 2023-01-23 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-12-15 2023-01-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-12-15 2023-01-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-12-15 2023-01-23 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-15 2023-01-23 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-12-15 2023-01-23 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-12-15 2023-01-23 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-12-15 2023-01-23 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-15 2023-01-23 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-12-15 2023-01-23 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-15 2023-01-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-12-15 2023-01-23 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-12-15 2023-01-23 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-12-15 2023-01-23 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-12-15 2023-01-23 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-12-15 2023-01-23 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-12-15 2023-01-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-27 2022-08-03 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-02 2022-05-03 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-02 2022-02-28 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-02 2022-05-03 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-02 2022-05-03 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2021-07-19 2021-09-03 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-07-19 2021-09-03 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-07-19 2021-09-03 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-07-19 2021-09-03 E Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2021-07-19 2021-09-03 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2021-07-19 2021-09-03 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-07-19 2021-09-28 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-19 2021-09-28 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-07-19 2021-09-03 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-07-19 2021-09-03 G Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-07-19 2021-09-03 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-07-19 2021-09-03 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-07-19 2021-09-03 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-07-19 2021-09-03 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-07-19 2021-09-28 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-07-19 2021-09-03 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2021-07-19 2021-09-03 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-19 2021-09-03 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-07-19 2021-09-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-25 2021-08-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-25 2020-02-12 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-11-25 2020-01-10 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2019-11-25 2020-02-12 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-11-25 2020-01-10 F Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-11-25 2020-01-10 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-11-25 2020-01-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-11-25 2020-01-10 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-11-25 2020-02-12 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-25 2020-01-10 D Environmental Deficiencies Keep all essential equipment working safely.
    2019-11-25 2020-02-12 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Fines

    Fine Date Fine Amount
    2019-05-24 $7,963
    2020-02-27 $8,037
    2021-06-25 $47,993
    2022-12-15 $65,683

    Denials

    Denial Date Payment Denial Days
    2021-06-25 3

    What is in the Neighborhood

    General Area Overview
    • The closest city is Andover which is 0.5 miles away and has a population of 8,762 (very small town).
    • The average income is $201,837, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 30
      • Average Temperature: 53.3
      • Day Breakdown: The area gets 127 days of rain, 34 days of snow and 203 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 1.23 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.27 incidents per 100 people
      • Property Crime: 0.66 incidents per 100 people
      • Drug-Related Crime: 0.04 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.9 miles away
    Market Basket
    2.1 miles away
    Butcher Boy
    4.2 miles away
    Super Stop & Shop
    4.4 miles away
    Mello's Supermarket
    4.6 miles away

    Transportation

    Andover
    0.8 miles away
    Ballardvale
    2.5 miles away

    Bus Stations

    Chestnut Ct
    0.2 miles away
    Senior Center
    0.4 miles away
    Main and School
    0.5 miles away
    Andover Square
    0.6 miles away
    Andover Center in Front Municipal Parking Lot
    0.6 miles away

    Banks

    Santander
    0.6 miles away
    TD Bank
    0.6 miles away
    Bank of America
    0.6 miles away
    Northmark Bank
    1.5 miles away
    Bank of New England
    1.6 miles away

    Hospitals

    Lawrence General Hospital
    3.8 miles away
    Holy Family Hospital
    5.2 miles away
    Tewksbury State Hospital
    5.6 miles away
    Tewksbury Hospital
    5.6 miles away
    Baldpate Hospital
    6.8 miles away

    Pharmacies

    CVS Pharmacy
    1.4 miles away
    Walgreens
    1.6 miles away
    CVS
    6.3 miles away
    Rite Aid
    7.3 miles away

    Dentists

    Lois A. Lombardo DMD
    0.5 miles away
    3-D Dental
    1.3 miles away
    Gentle Dental
    1.9 miles away
    Family Dental
    2.5 miles away
    Dr. David W. Martin
    6.1 miles away

    Parks

    Cochran Sanctuary
    0.0 miles away
    Cormier Youth Center Park
    0.2 miles away
    Max L. Kates Memorial Field
    0.3 miles away
    Summer Street Green Area
    0.3 miles away
    Elm Street Green Area
    0.3 miles away

    Places of Worship

    Grace Federated Church
    19.6 miles away
    The Church On The Plains
    19.6 miles away
    Old North Church
    20.3 miles away
    St. Leonard's Church
    20.4 miles away
    Kings Chapel
    20.8 miles away

    Shopping

    The Loop
    6.2 miles away
    DSM MB I LLC
    8.9 miles away
    The Mall at Rockingham Park
    9.2 miles away
    Endicott Plaza
    12.3 miles away
    Burlington Mall
    12.6 miles away

    Culture

    Steinbeck Theater
    0.5 miles away
    Tang Theater
    0.5 miles away
    Methuen Memorial Music Hall
    5.6 miles away
    Lowell Memorial Auditorium
    9.0 miles away
    Merrimack Repatory Theatre
    9.0 miles away

    Restaurants

    Andover Inn
    0.5 miles away
    King's Subs
    0.5 miles away
    Bertucci's Brick Oven Restaurant
    0.5 miles away
    34 Park
    0.5 miles away
    Bueno Malo
    0.6 miles away

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    Google map of Academy Manor

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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