📞 Call for pricing and availability: (800) 780-8101
Academy Manor
89 Morton Street, Andover, MA 01810
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 475-0944Estimated Pricing
Price Comparison
Academy Manor Description
Academy Manor is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Andover, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.5 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Andover
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Andover
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Andover
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Andover
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff described as very nice, welcoming, and caring, creating great vibes.
- Some reviewers highlighted specific staff members for their helpfulness and dedication.
- Residents seem well taken care of, with some adjusting well to the memory care unit.
- Facility cleanliness and attentiveness of the staff to residents' needs were praised.
- Activities department and daily activities received positive mentions for engaging residents.
- Some family members noted excellent care and communication, especially during the COVID crisis.
- Physical therapy services were described as good, contributing to successful recoveries.
Negative Reviews:
- Several reviews criticized the facility for poor service, lack of compassion, and unprofessional behavior.
- Complaints about neglect, rude staff, and inadequate response times to residents' needs.
- Issues with meal quality, hygiene, and medication management were mentioned.
- Some reviewers expressed concerns over staffing levels and the qualifications of the staff.
- There were reports of personal items being stolen and a lack of accountability from the facility.
- Several reviewers suggested that the facility should be shut down due to the level of care provided.
Mixed Reviews:
- Facility cleanliness and room comfort received both positive and negative comments.
- The quality of food and timeliness of assistance from nurses were points of contention.
- Admission process and communication with families were areas identified for improvement.
Overall, Academy Manor received a range of reviews, from highly positive experiences praising the staff and care provided, to very negative experiences citing neglect and poor management. Prospective residents and their families should consider these varied experiences when making decisions about care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 20, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 174
Total current residents: 135
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $113675
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-27 | 2023-02-06 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-12-27 | 2023-02-06 | D | Services Deficiencies | Have an externally vented heating system. |
| 2021-08-02 | 2021-09-10 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2020-01-23 | 2020-03-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-17 | 2023-05-12 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-05-17 | 2023-05-12 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-14 | 2023-04-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-12-15 | 2023-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-12-15 | 2023-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-12-15 | 2023-01-23 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-12-15 | 2023-01-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-12-15 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-12-15 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-15 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-12-15 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2022-12-15 | 2023-01-23 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-12-15 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-15 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-12-15 | 2023-01-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-15 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-12-15 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-12-15 | 2023-01-23 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-15 | 2023-01-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-12-15 | 2023-01-23 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-12-15 | 2023-01-23 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-15 | 2023-01-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-27 | 2022-08-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-02 | 2022-05-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-02 | 2022-02-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-02 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-03-02 | 2022-05-03 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-07-19 | 2021-09-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-07-19 | 2021-09-03 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-07-19 | 2021-09-03 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-07-19 | 2021-09-03 | E | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2021-07-19 | 2021-09-03 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2021-07-19 | 2021-09-03 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-07-19 | 2021-09-28 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-19 | 2021-09-28 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-19 | 2021-09-03 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-07-19 | 2021-09-03 | G | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-07-19 | 2021-09-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-19 | 2021-09-03 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-07-19 | 2021-09-03 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-07-19 | 2021-09-03 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-07-19 | 2021-09-28 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-07-19 | 2021-09-03 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-07-19 | 2021-09-03 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-19 | 2021-09-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-19 | 2021-09-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-25 | 2021-08-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-25 | 2020-02-12 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-11-25 | 2020-01-10 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-11-25 | 2020-02-12 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-11-25 | 2020-01-10 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-11-25 | 2020-01-10 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-11-25 | 2020-01-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-11-25 | 2020-01-10 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-11-25 | 2020-02-12 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-25 | 2020-01-10 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2019-11-25 | 2020-02-12 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-24 | $7,963 |
| 2020-02-27 | $8,037 |
| 2021-06-25 | $47,993 |
| 2022-12-15 | $65,683 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-06-25 | 3 |
What is in the Neighborhood
- The closest city is Andover which is 0.5 miles away and has a population of 8,762 (very small town).
- The average income is $201,837, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.3
- Day Breakdown: The area gets 127 days of rain, 34 days of snow and 203 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 1.23 per 100 people which is very low compared to other cities.
- Violent Crime: 0.27 incidents per 100 people
- Property Crime: 0.66 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.9 miles awayMarket Basket
2.1 miles awayButcher Boy
4.2 miles awaySuper Stop & Shop
4.4 miles awayMello's Supermarket
4.6 miles awayTransportation
Andover
0.8 miles awayBallardvale
2.5 miles awayBus Stations
Chestnut Ct
0.2 miles awaySenior Center
0.4 miles awayMain and School
0.5 miles awayAndover Square
0.6 miles awayAndover Center in Front Municipal Parking Lot
0.6 miles awayBanks
Santander
0.6 miles awayTD Bank
0.6 miles awayBank of America
0.6 miles awayNorthmark Bank
1.5 miles awayBank of New England
1.6 miles awayHospitals
Lawrence General Hospital
3.8 miles awayHoly Family Hospital
5.2 miles awayTewksbury State Hospital
5.6 miles awayTewksbury Hospital
5.6 miles awayBaldpate Hospital
6.8 miles awayPharmacies
CVS Pharmacy
1.4 miles awayWalgreens
1.6 miles awayCVS
6.3 miles awayRite Aid
7.3 miles awayDentists
Lois A. Lombardo DMD
0.5 miles away3-D Dental
1.3 miles awayGentle Dental
1.9 miles awayFamily Dental
2.5 miles awayDr. David W. Martin
6.1 miles awayParks
Cochran Sanctuary
0.0 miles awayCormier Youth Center Park
0.2 miles awayMax L. Kates Memorial Field
0.3 miles awaySummer Street Green Area
0.3 miles awayElm Street Green Area
0.3 miles awayPlaces of Worship
Grace Federated Church
19.6 miles awayThe Church On The Plains
19.6 miles awayOld North Church
20.3 miles awaySt. Leonard's Church
20.4 miles awayKings Chapel
20.8 miles awayShopping
The Loop
6.2 miles awayDSM MB I LLC
8.9 miles awayThe Mall at Rockingham Park
9.2 miles awayEndicott Plaza
12.3 miles awayBurlington Mall
12.6 miles awayCulture
Steinbeck Theater
0.5 miles awayTang Theater
0.5 miles awayMethuen Memorial Music Hall
5.6 miles awayLowell Memorial Auditorium
9.0 miles awayMerrimack Repatory Theatre
9.0 miles awayRestaurants
Andover Inn
0.5 miles awayKing's Subs
0.5 miles awayBertucci's Brick Oven Restaurant
0.5 miles away34 Park
0.5 miles awayBueno Malo
0.6 miles awayGet exact pricing & check availability
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