Absolut Ctr For Nursing & Rehab Aurora Park

The reviews for Absolute Care provide a mixed perspective on the quality of care and services offered. Positive feedback highlights the outstanding care from nurses and aides, with specific mentions of their caring, understanding, and empathetic nature. The occupational therapy team is praised for their knowledge and effectiveness, and the administration is noted for their responsiveness. The cleanliness of the facility and the quality of the food, despite being hospital food, are also commended.

However, there are significant concerns raised in other reviews. Complaints include disrespectful and uncompassionate staff, particularly at night, and issues with management leading to a shortage of staff, cleanliness problems, and overall neglect. The facility is described as unorganized, with long wait times for assistance and a lack of communication among staff. There are also serious allegations of patients' needs being ignored, including medication and dietary requirements, and instances of patients being unlawfully discharged.

Some reviews express satisfaction with the care provided, mentioning specific staff members who went above and beyond in their duties. Families have noted improvements in their loved ones' conditions and appreciated the efforts made to facilitate communication during restrictive periods like the COVID-19 pandemic.

On the other hand, there are reports of dangerously slow aide care, neglect in rehab services, and overall dissatisfaction with the level of care provided. Some reviewers strongly advise against placing loved ones in this facility, citing poor experiences and a lack of quality care.

In summary, while there are instances of positive experiences, the negative reviews raise serious concerns about the quality of care, staff behavior, and facility management at Absolute Care.