Abode Care of Allentown

Positive Reviews:

• Visitors and family members have praised Abode Care for its friendly and compassionate staff, including the Executive Director who has been noted for putting fears to rest and ensuring a high level of trust.
• The leadership under the Director has been credited with remarkable improvements in the facility, enhancing the quality of care, atmosphere, and overall resident well-being.
• Many reviewers highlight the experienced care team, noting that residents are treated like family, contributing to a positive and loving environment.
• The facility has been described as clean, efficient, and well-maintained, with staff that is friendly, warm, and accommodating. The grounds are also noted to be impressive, contributing to the happiness of the residents.

Negative Review:

• One review strongly criticizes the facility for poor conditions, including broken air conditioning and a lack of medical knowledge among the staff. The reviewer described the environment as prison-like, with disorganized and uncaring staff, leading to a decision to move their relative to another facility where their health and happiness improved significantly. This review also mentions warnings from several doctors against the facility.

Overall:

While most reviews of Abode Care are positive, praising the staff, leadership, and facility conditions, there is a significant negative review that raises concerns about the quality of care and facility management. Prospective residents and their families may want to consider these varied experiences when making a decision.