Abbey Park at Mill River

Positive Reviews:

• Residents and their families have praised Abbey Park for its cleanliness, comfortable living spaces, and fully equipped apartments.
• The staff at Abbey Park, including the Administrator, have been commended for their exceptional care, especially for residents with advancing dementia needs.
• Many reviews highlight the variety of scheduled activities available, contributing to a vibrant community life.
• The food at Abbey Park receives high marks for quality, and the facility is noted for its cleanliness and welcoming atmosphere.
• Abbey Park's response to COVID-19 and adherence to guidelines has been appreciated by residents' families, ensuring health and safety.
• The community is described as supportive and engaging, with staff members going above and beyond to ensure residents' well-being.
• Abbey Park is recognized for its beautiful natural surroundings and is considered a top choice for independent living with available a-la-carte services.

Negative Review:

• One review mentions issues with the housekeeping department's management, describing the environment as unfriendly and unprofessional, which negatively impacted the reviewer's work experience.

Community and Customer Service:

• The Abbey Park team is praised for being welcoming, considerate, and providing excellent customer service.
• Abbey Park is valued as an active and engaged member of the local community, taking good care of residents and their families.