📞 Call for pricing and availability: (800) 780-8101

Windemere At Westover Hills

11106 Christus Hills, San Antonio, TX 78251

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(210) 672-6190

Estimated Pricing

Studio
Estimated $5,467

Price Comparison

  • Average City Price: $5,895
  • Average State Price: $6,573
  • Average National Price: $7,508


  • Windemere At Westover Hills Description

    Windemere At Westover Hills is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 5.2 miles outside the town of Leon Valley, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.9 out of 10 making it the 152nd highest rated community in the city out of 177 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Antonio

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in San Antonio


    Community Reviews

    6.8
    Windemere At Westover Hills
    Based on My Caring Plan's proprietary scoring, including 68 reviews across the web

    Ranking

  • Ranking in City: 153 out of 178 communities in San Antonio
  • Ranking in State: 2384 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the senior living facility present a mixed picture, highlighting both commendable and concerning aspects of care and service provided.

    • Several reviewers praise the staff's friendliness, attentiveness, and professionalism, noting specific instances of excellent patient care, therapy, and customer service. Positive experiences include effective rehabilitation programs, engaging activities like socials and bingo, and a sense of family among residents and staff.
    • However, numerous complaints focus on issues such as poor food quality, lack of staff responsiveness, and inadequate medical care. Some reviews mention unpleasant odors, unhelpful staff, and problems with medication management. Concerns about dignity and respect for patients, particularly regarding gender preferences for care and accusations of inappropriate behavior, were also raised.
    • The facility's cleanliness and aesthetics receive mixed comments, with some finding it clean and beautiful, while others express dissatisfaction with the environment and staff attitude.
    • Communication problems between staff and family members, as well as between staff members themselves, are mentioned as areas needing improvement. Despite these issues, some families report being touched by the kindness and dedication of specific staff members.
    • Overall, while there are heartfelt endorsements of the facility based on positive personal experiences, there are also significant concerns that suggest a need for improvement in certain areas, particularly in food service, staff responsiveness, and patient care practices.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Transitional Care

    Chronic Care

    Post-surgical Recovery

    Cardiac Recovery

    Pulmonary Recovery

    Stroke Recovery


    Services

    Personal Care And Hygiene Administration

    Social Services

    Discharge Planning And Transition Assistance

    Home Health Care


    Activities

    Robust Lifestyle/Activity Programs

    Activities

    Designated Activity Room

    Activity Program With Community Outings

    Group Activities

    Activities Seven Days A Week


    Community Amenities

    Housekeeping Services

    Laundry Services

    Technology

    Library With Complimentary WiFi & Computers

    Common Areas

    Fully Carpeted


    Room Amenities

    Private Rooms

    Semi-private Rooms

    Private Bath/Shower

    Electric Beds

    In-room Kitchenettes

    Patio Access


    Dining

    Restaurant-style Dining Room

    In-house Café

    Nutrition Services

    Therapeutic Diets

    Selective Menu


    Transportation

    Resident Transportation For Doctor’s Appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: June 1, 2016
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 112
    Total current residents: 84
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $45923


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-04-13 2021-05-20 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-07-31 2019-08-21 F Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Fines

    Fine Date Fine Amount
    2020-09-02 $9,750
    2020-12-11 $16,673
    2021-04-16 $9,750
    2022-07-08 $9,750
    2022-07-08 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Leon Valley which is 5.2 miles away and has a population of 11,174 (small town).
    • The average income is $52,899, which is low compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 55
      • Average Temperature: 73.0
      • Day Breakdown: The area gets 151 days of rain, 0 days of snow and 212 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.

    Health and Safety Overview
    • The crime rate is 10.29 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.4 incidents per 100 people
      • Property Crime: 6.33 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people
    • The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Neighborhood Market
    1.5 miles away
    H-E-B
    2.0 miles away
    H-E-B plus!
    2.0 miles away
    Walmart Supercenter
    2.1 miles away
    H-E-B Plus!
    3.9 miles away

    None Found

    None Found

    Banks

    Randolph-Brooks Federal Credit Union
    1.8 miles away
    Firstmark Credit Union
    1.9 miles away
    Broadway Bank
    1.9 miles away
    Wells Fargo
    1.9 miles away
    Chase
    2.0 miles away

    Hospitals

    CHRISTUS Santa Rosa - Westover Hills
    0.2 miles away
    First Aid
    0.6 miles away
    Warm Springs
    1.0 miles away
    Wilford Hall Ambulatory Surgical Center
    6.1 miles away
    CHRISTUS Santa Rosa Hospital - Medical Center
    7.2 miles away

    Pharmacies

    Walgreens
    1.3 miles away
    CVS Pharmacy
    1.9 miles away
    H-E-B Pharmacy
    2.0 miles away
    CVS
    2.3 miles away
    Walmart Pharmacy
    5.4 miles away

    Dentists

    Jefferson Dental Care
    2.0 miles away
    Dr. Dental
    2.0 miles away
    7 to 7 Dental and Orthodontics
    2.0 miles away
    Alamo City Dental
    2.1 miles away
    Whispering Oaks Family Dental
    2.1 miles away

    Parks

    Sierra Springs park
    1.5 miles away
    Fronterra at Westpointe
    2.0 miles away
    Emerald Valley
    2.3 miles away
    Caracol Creek Park
    2.3 miles away
    Culebra Creek Park
    2.3 miles away

    Places of Worship

    San Fernando Cathedral
    12.5 miles away
    Saint Mary's Catholic Church
    12.6 miles away
    Little Church of La Villita Historic District
    12.8 miles away
    Mission San José
    14.8 miles away

    Shopping

    Madison's Market
    2.1 miles away
    Ingram Park Mall
    4.5 miles away
    Wonderland of the Americas
    8.9 miles away
    The Shops at La Cantera
    10.0 miles away
    South Park Mall
    12.3 miles away

    Culture

    Sea Star Theater
    0.4 miles away
    Nautilus Amphitheater
    0.6 miles away
    Palmetto Center the Arts (PCA)
    0.8 miles away
    Acting Up Creative Drama Academy
    6.7 miles away
    Griffith Center for the Arts
    9.5 miles away

    Restaurants

    Mango Market
    0.2 miles away
    Waterstone Grill
    0.2 miles away
    Rudy's Corner Store & Bar-B-Q
    0.3 miles away
    Harbor Market
    0.4 miles away
    Spanky's Frsh Cut Fries
    0.4 miles away

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    Google map of Windemere At Westover Hills

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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