📞 Call for pricing and availability: (800) 780-8101

Whispering Pines Lodge

2131 Alpine Rd, Longview, TX 75601

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(903) 757-8786

Estimated Pricing

Studio
Estimated $4,678

Price Comparison

  • Average City Price: $4,693
  • Average State Price: $4,967
  • Average National Price: $5,673


  • Whispering Pines Lodge Description

    Whispering Pines Lodge is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.4 miles outside Longview, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.6 out of 10 making it the 13th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Longview

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Longview

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Longview


    Community Reviews

    7.6
    Whispering Pines Lodge
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 14 out of 18 communities in Longview
  • Ranking in State: 2030 out of 2783 communities in TX
  • Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Whispering Pines has received a mix of reviews from family members of residents, volunteers, and staff. Some highlight the genuine concern and dedication of the staff towards improving residents' quality of life, mentioning specific instances of care and attention that made their loved ones' stay comfortable and enjoyable. Activities like celebrating National Nursing Home Week with creative and engaging events have been positively noted, contributing to a vibrant community atmosphere.

    However, there are serious concerns raised by some reviewers regarding the care provided. Issues such as bedsores, inadequate wound care, and lack of timely attention have been distressing for family members. Complaints about the facility's handling of medical situations, including medication management and response to health emergencies, raise questions about the overall quality of care and staff competence. Additionally, some reviews criticize the facility for being understaffed, which they feel compromises the care and safety of the residents.

    On the positive side, many reviews praise the cleanliness of the facility, the friendly and supportive staff, and the quality of rehabilitation services offered. Family nights and other activities aimed at engaging both residents and their families have been well-received, fostering a sense of community and belonging.

    Despite the positive aspects, the negative experiences shared by some reviewers, including issues with professionalism and care standards, suggest a need for improvement in certain areas. The mixed feedback underscores the importance of thorough research and regular monitoring of care for potential residents and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehab-to-Home

    Nursing Restorative Programs

    Respite Care

    Wound Care

    Physical, Occupational, and Speech Therapy

    Surgery Recovery


    Services

    Transportation Services

    Beauty & Barber Services

    Laundry & Housekeeping

    Short-Term Stays


    Activities

    Engaging Activities

    Religious Services


    Dining

    Nutritional Services

    Menus

    Regional Favorites

    High-Quality Ingredients

    Nutritious and Delicious Meals



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 5
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Sept. 21, 1994
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 116
    Total current residents: 83
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $79213


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-08-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-07-26 2022-08-09 E Smoke Deficiencies Have an alternate power supply for its alarm system.
    2021-05-19 2021-06-15 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2021-05-19 2021-06-15 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-06-26 2019-07-31 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-06-26 2019-07-31 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-26 2019-07-31 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Fines

    Fine Date Fine Amount
    2018-05-18 $13,627
    2018-10-19 $9,407
    2019-05-30 $13,905
    2021-05-21 $62,400
    2021-05-21 $71,023
    2023-02-17 $8,190

    Denials

    Denial Date Payment Denial Days
    2021-05-21 62

    What is in the Neighborhood

    General Area Overview
    • The closest city is Longview which is 2.4 miles away and has a population of 82,287 (large town).
    • The average income is $58,803, which is average compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 48
      • Average Temperature: 68.3
      • Day Breakdown: The area gets 168 days of rain, 1 days of snow and 194 days of sun
      • Precipitation: 2.4 inches a year

    Demographic Overview
    • The median age is 36.8 years old, high compared to other cities.
    • 6.76% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 10.76% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 19% Black or African-American, 17% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 7.05 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.61 incidents per 100 people
      • Property Crime: 3.49 incidents per 100 people
      • Drug-Related Crime: 1.04 incidents per 100 people
    • The average life expectancy in zip code is 75.52 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 190.0, Moderate Days 21.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Super 1 Foods & Discount Pharmacy
    1.4 miles away
    Walmart Supercenter
    1.9 miles away
    Sam's Club
    2.0 miles away
    Skinner's Grocery & Market
    2.1 miles away
    Kroger
    2.8 miles away

    Transportation

    Longview
    2.2 miles away
    Marshall
    19.9 miles away

    None Found

    Banks

    Texana Bank
    1.8 miles away
    BancorpSouth - Longview Main Branch
    2.2 miles away
    VeraBank
    2.3 miles away
    Texas Bank & Trust Drive-Thru
    2.3 miles away
    Regions Bank
    2.3 miles away

    Hospitals

    Everest Rehab Hospital Longview
    1.0 miles away
    Longview Regional Medical Center
    1.5 miles away
    CHRISTUS Good Shepherd Medical Center
    1.7 miles away
    Magnolia Behavioral Hospital
    4.4 miles away
    Allegiance Specialty Hospital
    13.6 miles away

    Pharmacies

    Texas Oncology Pharmacy
    1.4 miles away
    Walgreens
    2.0 miles away
    Medical Plaza Pharmacy
    2.0 miles away
    CVS Pharmacy
    2.3 miles away
    Drug Emporium
    5.0 miles away

    Dentists

    Fadal Pediatric Dentistry
    1.6 miles away
    Crump Dentist
    1.6 miles away
    Family & Cosmetic Dentistry of Northeast Texas
    1.6 miles away
    T Brent Hargis
    1.6 miles away
    Mack and Hansen Orthodontics
    2.0 miles away

    Parks

    Cargill Long Park
    0.8 miles away
    Patterson Park
    0.8 miles away
    Ingram Park
    1.1 miles away
    Teague Park
    1.4 miles away
    Akin Park
    1.6 miles away

    None Found

    None Found

    Culture

    S E Belcher Junior Performance Center
    3.8 miles away
    Old Paramount Theatre
    19.9 miles away

    Restaurants

    Jucys Hamburgers
    1.2 miles away
    Pacifico Mexican Restaurant
    1.6 miles away
    Pizza King
    1.6 miles away
    Posados
    1.8 miles away
    Copeland's of New Orleans
    2.0 miles away

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    Google map of Whispering Pines Lodge

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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