📞 Call for pricing and availability: (800) 780-8101

West Oaks Nursing & Rehab Center

3625 Green Crest, Houston, TX 77082

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(281) 558-1166

Estimated Pricing

Studio
Estimated $5,731

Price Comparison

  • Average City Price: $5,142
  • Average State Price: $4,967
  • Average National Price: $5,673


  • West Oaks Nursing & Rehab Center Description

    West Oaks Nursing & Rehab Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Mission Bend, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.9 out of 10 making it the 185th highest rated community in the city out of 205 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Houston

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Houston

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Houston


    Community Reviews

    5.7
    West Oaks Nursing & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 52 reviews across the web

    Ranking

  • Ranking in City: 188 out of 205 communities in Houston
  • Ranking in State: 2651 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Some reviewers have praised the facility for excellent care, stating that the staff is very caring and attentive.
    • Gratitude was expressed for the handling of loved ones with care, kindness, understanding, and professionalism.
    • Appreciation for special events like Thanksgiving dinner, highlighting delicious food and helpful staff.
    • Recognition of the facility being a first-class establishment where residents are treated with love and respect, and the staff, including management, nursing, and other departments, are highly commended.
    • Positive remarks about the facility's atmosphere and the helpfulness of staff during initial inquiries.
    • Personal success stories from residents who have seen significant improvements in their health and well-being thanks to the dedicated medical, rehabilitation, and administrative staff.

    Negative Reviews:

    • Several complaints about poor patient service, including unclean conditions, neglect, and rude staff behavior.
    • Reports of a hostile environment for both potential employees and residents, with instances of disrespect and unprofessionalism.
    • Concerns about the facility's cleanliness and management, with specific references to unpleasant odors and poorly managed care for the elderly.
    • Allegations of unsafe and unethical practices, including drug dealing, inappropriate behavior by staff, and negligence in patient care.
    • Accusations of financial mismanagement and falsification of records, particularly concerning therapy services and patient funds.
    • Claims of a systemic pattern of causing issues for certain patients, leading to hospitalizations timed with state inspections to avoid scrutiny.

    Mixed Reviews:

    • While some reviewers commend the staff's dedication and kindness, others express dissatisfaction with the response times and overall care quality.
    • Observations that the facility appears worn but is kept clean by hardworking staff, suggesting a disparity between the physical condition of the facility and the quality of care provided.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Skilled Nursing

    Short-Term Care

    Long-Term Care

    Rehabilitation

    Support Services

    Respite Care


    Services

    Personal Care

    Dressing

    Caregiver

    Discharge Planning

    Fractures

    Knee Surgery


    Activities

    Music

    Art

    Individual and Group Activities

    Gardening

    Outings


    Community Amenities

    Outdoor Courtyard

    Covered Patios

    Private Dining and Living Areas

    On-Site Salon

    Wi-Fi Services

    Day Rooms


    Room Amenities

    Large Private and Semi-Private Rooms

    Flat-Screen Cable TVs

    In-Room Phones

    Wi-Fi Internet


    Dining

    Meal Preparation

    Private Dining

    Registered Dietician

    Restaurant Style Dining

    Homestyle Meals


    Transportation

    Transportation to Appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Feb. 24, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 136
    Total current residents: 98
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-20 2022-10-14 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-09-20 2022-10-14 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-07-06 2021-07-23 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-07-06 2021-07-23 C Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-07-06 2021-07-23 C Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-05-31 2019-06-03 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-05-31 2019-06-05 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-05-31 2019-06-05 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-05-31 2019-06-05 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-05-31 2019-06-05 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-05-31 2019-06-05 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Fines

    Fine Date Fine Amount
    2019-04-18 $7,287

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mission Bend which is 1.7 miles away and has a population of 36,501 (mid sized town).
    • The average income is $62,971, which is average compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 56
      • Average Temperature: 73.7
      • Day Breakdown: The area gets 204 days of rain, 0 days of snow and 160 days of sun
      • Precipitation: 3.1 inches a year

    Demographic Overview
    • The median age is 32.6 years old, low compared to other cities.
    • 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.

    Health and Safety Overview
    • The crime rate is 9.7 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.92 incidents per 100 people
      • Property Crime: 5.57 incidents per 100 people
      • Drug-Related Crime: 0.42 incidents per 100 people
    • The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.4 miles away
    Aldi
    0.6 miles away
    Bellaire Blvd H-E-B
    1.0 miles away
    Fiesta
    1.2 miles away
    Kroger
    2.0 miles away

    None Found

    None Found

    Banks

    Chase
    1.0 miles away
    Allegience Bank
    2.4 miles away
    IBC Bank
    3.1 miles away
    member's choice credit union
    3.2 miles away
    Regions Bank
    3.3 miles away

    Hospitals

    West Houston Medical Center
    3.5 miles away
    Nexus Children's Hospital
    4.5 miles away
    M. D. Anderson Cancer Center
    4.9 miles away
    Texas Children's Hospital West Campus
    5.2 miles away
    Houston Methodist West Hospital
    5.4 miles away

    Pharmacies

    Walgreens
    1.4 miles away
    Kroger Pharmacy
    2.1 miles away
    CVS
    3.4 miles away
    CVS Pharmacy
    3.9 miles away
    H-E-B Pharmacy
    4.2 miles away

    Dentists

    Smile Image Dentists
    3.1 miles away
    Houston Orthodontic Specialists
    3.2 miles away
    GeeTee Dental Center
    3.4 miles away
    General Dentistry
    3.4 miles away
    Orthodontist
    3.5 miles away

    Parks

    McClendon Park
    0.1 miles away
    Eldridge Stormwater Detention Basin and Park
    0.6 miles away
    Magnolia Park
    0.7 miles away
    George Bush Park
    0.9 miles away
    Harris County
    1.2 miles away

    Places of Worship

    Guradian Angel Church
    25.0 miles away

    Shopping

    West Oaks Mall
    1.0 miles away
    La Centerra
    7.4 miles away
    Memorial City Mall
    7.9 miles away
    PlazAmericas Mall
    8.1 miles away
    First Colony Mall
    8.6 miles away

    Culture

    Lowman Theater
    6.8 miles away
    ComedySportz Houston
    7.1 miles away
    Virtuosi of Houston
    8.1 miles away
    Stafford Center
    8.2 miles away
    Arena Theatre
    8.2 miles away

    Restaurants

    Golden Corral
    0.5 miles away
    IHOP
    0.9 miles away
    Red Lobster
    1.0 miles away
    Olive Garden
    1.0 miles away
    La Pupusa Loca
    1.1 miles away

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    Google map of West Oaks Nursing & Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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