📞 Call for pricing and availability: (800) 780-8101

West Oaks Nursing And Rehabilitation Center

3200 W. Slaughter Lane, Austin, TX 78748

Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(512) 282-0141

Estimated Pricing


Price Comparison

  • Average City Price: $8,915
  • Average State Price: $7,787
  • Average National Price: $None


  • West Oaks Nursing And Rehabilitation Center Description

    West Oaks Nursing And Rehabilitation Center is a community that offers respite care, skilled nursing and rehabilitation and is located in the small town of Shady Hollow, Texas. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 6.9 out of 10 making it the 71st highest rated community in the city out of 87 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Austin


    Community Reviews

    6.3
    West Oaks Nursing And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 66 reviews across the web

    Ranking

  • Ranking in City: 77 out of 89 communities in Austin
  • Ranking in State: 2528 out of 2783 communities in TX
  • Activities B

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Employees report that commitments are not honored, and fake contact information is provided for feedback.
    • Residents' families have observed nursing aides ignoring residents, poor housekeeping, and unaddressed complaints.
    • Communication issues reported, with difficulty reaching residents by phone.
    • Medication and care equipment (like bedside urinals) not promptly provided.
    • Concerns about staff not introducing themselves or explaining procedures to new residents.
    • Staff shortages and lack of respect for CNAs reported, impacting resident care.
    • Reports of very poor patient care, including theft, neglect, and unauthorized financial transactions.
    • Complaints about specific management personnel being unprofessional and bullying.
    • Incidents of workplace violence and discrimination reported by former employees.
    • Management criticized for poor training and unprofessional behavior towards staff.

    Positive Reviews:

    • Some residents and their families report satisfaction with the friendly staff and care received.
    • Rehabilitation services, including physical and speech therapy, praised for effectiveness.
    • Facility cleanliness and organization commended, with a welcoming atmosphere for visitors.
    • Staff described as caring, responsive, and professional by residents' families and healthcare partners.
    • Facility aesthetics praised for being clean, stylish, and well-maintained.
    • Strong therapy staff and engaging activities for residents highlighted.
    • Overall, several reviews describe the facility as great, with attentive and helpful staff.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 31, 2006
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 125
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 9
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $90169


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-06-21 2021-07-12 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-03-11 2020-04-10 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.

    Fines

    Fine Date Fine Amount
    2020-03-11 $17,856
    2020-03-11 $22,320
    2021-06-17 $15,000
    2022-12-12 $73,570
    2022-12-12 $75,169

    Denials

    Denial Date Payment Denial Days
    2021-06-17 17

    What is in the Neighborhood

    General Area Overview
    • The closest city is Shady Hollow which is 1.8 miles away and has a population of 5,004 (very small town).
    • The average income is $74,873, which is high compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 53
      • Average Temperature: 71.2
      • Day Breakdown: The area gets 163 days of rain, 0 days of snow and 200 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 32.7 years old, low compared to other cities.
    • 4.02% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 19.5% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 6% Asian, 6% Black or African-American, 27% Hispanic or Latino, and 58% White.

    Health and Safety Overview
    • The crime rate is 7.51 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.96 incidents per 100 people
      • Property Crime: 4.24 incidents per 100 people
      • Drug-Related Crime: 0.38 incidents per 100 people
    • The average life expectancy in zip code is 79.77 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 161.0, Moderate Days 81.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Randalls 1850
    0.4 miles away
    H-E-B
    1.0 miles away
    Sprouts Farmers Market
    2.3 miles away
    Costco
    2.4 miles away
    Whole Foods Market
    2.6 miles away

    None Found

    None Found

    Banks

    University Federal Credit Union
    0.5 miles away
    Wells Fargo
    0.5 miles away
    Austin Telco Community Credit Union - Brodie Lane Branch
    0.7 miles away
    Bank of America
    1.2 miles away
    United Heritage Credit Union
    1.9 miles away

    Hospitals

    Texas NeuroRehab Center
    2.0 miles away
    Texas Star Recovery
    2.1 miles away
    Austin Oaks Hospital
    3.4 miles away
    Seton Southwest Hospital
    4.1 miles away
    Saint David's South Austin Medical Center
    4.8 miles away

    Pharmacies

    Randalls Pharmacy
    0.4 miles away
    CVS Pharmacy
    0.6 miles away
    H-E-B Pharmacy
    1.1 miles away
    Walgreens
    1.2 miles away
    Costco Pharmacy
    2.5 miles away

    Dentists

    Smiles by Dentistry
    0.4 miles away
    Matthew Home Dentistry
    2.1 miles away
    Vida Dental - South Austin
    2.4 miles away
    Omni Dental Group
    3.0 miles away
    Smile Center
    4.0 miles away

    Parks

    Silk Oak Neighborhood Park
    0.0 miles away
    Austin
    0.1 miles away
    West Oak Woods Park
    0.2 miles away
    Woodlands Park
    0.2 miles away
    Greenbriar park
    0.3 miles away

    Places of Worship

    Cemetery Chapel
    21.6 miles away

    Shopping

    Barton Creek Square Mall
    5.4 miles away
    Northcross Mall
    13.5 miles away
    The Arboretum
    15.5 miles away
    Market Place Austin
    16.0 miles away
    The Domain
    16.0 miles away

    Culture

    Southpark Meadows Amphitheatre
    3.3 miles away
    Mary Moody Northern Theater
    6.1 miles away
    Amphitheater
    6.4 miles away
    Westlake Community Performing Arts Center (PAC)
    6.6 miles away
    Zilker Hillside Theater
    6.9 miles away

    Restaurants

    Maudies Hacienda
    0.4 miles away
    Wok On Fire
    0.4 miles away
    Tino's Greek Cafe
    0.4 miles away
    Galaxy Cafe
    0.4 miles away
    Brick Oven
    0.5 miles away

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    Google map of West Oaks Nursing And Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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