Villages Of St. Peters Memory Care

Positive Reviews:

• Many reviewers praise the caring and excellent staff, highlighting their dedication to residents, especially those with dementia.
• Activities are well thought out and fulfilling, with a focus on creating magical moments for residents.
• The food receives compliments for being amazing.
• Some families have had very positive experiences, noting the compassionate care their loved ones received and the peace of mind it brought them.
• The facility is described as a great place with a home-like environment and a reputation for being one of the best places for Memory Care.

Negative Reviews:

• There are reports of theft and poor management, with one reviewer stating their father's wallet was stolen within days of arrival.
• Some reviewers express concerns about understaffing and the facility's handling of falls, with one family finding their loved one on the floor.
• There are complaints about the management's policies, including restrictions on taking pictures with residents and comparing visits to going into a doctor's office.
• A reviewer mentions a lack of communication and partnership from the management, leading to a loss of time with their loved one.
• One review highlights a negative work environment, mentioning issues with scheduling and management's handling of staff requests.

Mixed Reviews:

• While some reviews are highly positive, praising the staff and care provided, others highlight significant concerns about management and policies.
• The quality of care and the environment are appreciated by many, but there are calls for improvement in management practices and staff support.