📞 Call for pricing and availability: (800) 780-8101

Viewcrest Health Center

3111 Church Place, Duluth, MN 55811

Assisted Living Memory Care Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(218) 727-8801

Estimated Pricing

Studio
Estimated $2,773

Price Comparison

  • Average City Price: $2,906
  • Average State Price: $2,815
  • Average National Price: $3,754


  • Viewcrest Health Center Description

    Viewcrest Health Center is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.6 miles outside Duluth, Minnesota and is part of the St. Francis Health Services network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.5 out of 10 making it the 16th highest rated community in the city out of 21 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Duluth

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Duluth

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Duluth

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Duluth


    Community Reviews

    7.2
    Viewcrest Health Center
    Based on My Caring Plan's proprietary scoring, including 43 reviews across the web

    Ranking

  • Ranking in City: 15 out of 22 communities in Duluth
  • Ranking in State: 720 out of 961 communities in MN
  • Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    5.5
    St. Francis Health Services
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    The following insights are from employees that work in Minnesota

    Employee Pay B

    Employee Staff C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Facilities are appreciated for providing care to loved ones, with energetic and supportive staff.
    • High praise for the nursing and therapy departments, cleanliness, and quality of food.
    • Employees enjoy great benefits and scholarships for career advancement.
    • Long-term care and short-term rehab services are highly regarded, with a beautiful facility and genuinely caring nursing staff.
    • Facility aesthetics and staff friendliness are highlighted as exceptional.

    Negative Reviews:

    • Concerns about poor resident care, rude administrative staff, and difficulty obtaining care records.
    • Complaints about severe understaffing, poor employee treatment, and disregard for employee obligations outside of work.
    • Allegations of neglect and a decrease in quality of life for residents, with issues around financial and medical decision-making transparency.
    • Personal items of a deceased resident went missing, leading to dissatisfaction with how the situation was handled.

    Mixed Feedback:

    • While some reviews highlight the facility's beauty and the staff's friendliness, others express serious concerns about resident care and management practices.
    • Employee experiences vary significantly, from praise for workplace benefits to criticism of treatment and staffing issues.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Viewcrest Health Center Videos


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    Health

    Hip Fractures

    Hip & Knee Replacement

    Orthopedic Injuries

    Strokes

    Arthritis

    Amputations


    Services

    Spiritual Enrichment

    Chaplain

    Supportive Services

    Religious Services

    Pastoral Services

    Dressing


    Activities

    Innovative Community Design

    Indoor ‘Central Park’ Atrium

    Walking Path

    Train Depot

    Cafe

    Stunning Foliage


    Community Amenities

    Beauty & Barber Services

    Laundry


    Room Amenities

    Cable TV

    Private Phones Available


    Dining

    Nutritional and Dietary Needs

    Dining Experiences

    Dining Room


    Transportation

    Parking

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 1, 1987
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 88
    Total current residents: 75
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 13
    Number of substantiated complaints: 19
    Number of payment denials: 1
    Number of fines: 7
    Total cost of fines: $80003


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-27 2022-09-14 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-05-12 2021-06-14 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-05-12 2021-06-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-05-16 2019-05-31 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-05-16 2019-06-10 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-05-16 2019-06-24 F Construction Deficiencies Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
    2019-05-16 2019-06-24 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-05-16 2019-06-24 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-05-16 2019-06-24 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-28 2022-09-14 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-07-28 2022-09-14 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-07-28 2022-09-14 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-07-28 2022-09-14 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-28 2022-09-14 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-28 2022-09-14 D Environmental Deficiencies Keep all essential equipment working safely.
    2022-07-28 2022-09-14 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-03-31 2022-04-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-03-31 2022-04-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-09 2022-01-07 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-05-13 2021-06-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-05-13 2021-06-21 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-13 2021-06-21 D Resident Rights Deficiencies Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    2021-05-13 2021-06-21 F Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2021-05-13 2021-06-21 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-05-13 2021-06-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-13 2021-06-21 F Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2021-06-10 2021-07-03 G Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-02-18 2021-03-11 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-01-06 2021-01-27 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-10-29 2020-12-10 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-10-29 2020-12-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-11 2020-10-07 J Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-08-13 2020-09-18 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2020-08-13 2020-09-18 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-08-13 2020-09-18 G Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2019-05-16 2019-06-24 E Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2019-05-16 2019-06-24 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-05-16 2019-06-24 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2019-05-16 2019-06-24 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-05-16 2019-06-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-05-16 2019-06-24 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-05-16 2019-06-24 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-05-16 2019-06-24 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-05-16 2019-06-24 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-05-16 2019-06-24 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-05-16 2019-06-24 E Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2019-05-16 2019-06-24 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-08-13 $18,370
    2020-10-29 $15,000
    2021-01-11 $650
    2021-05-13 $15,000
    2021-12-13 $975
    2021-12-13 $983
    2022-03-31 $15,000
    2022-07-28 $15,000

    Denials

    Denial Date Payment Denial Days
    2020-08-13 19

    What is in the Neighborhood

    General Area Overview
    • The closest city is Duluth which is 2.6 miles away and has a population of 86,110 (large town).
    • The average income is $77,877, which is high compared to other zip codes.
    • Weather
      • High Temperature: 71
      • Low Temperature: 13
      • Average Temperature: 42.5
      • Day Breakdown: The area gets 107 days of rain, 96 days of snow and 160 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 34.7 years old, average compared to other cities.
    • 5.82% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 2.62% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 1% Asian, 4% Black or African-American, 2% Hispanic or Latino, and 89% White.

    Health and Safety Overview
    • The crime rate is 5.72 per 100 people which is high compared to other cities.
      • Violent Crime: 1.0 incidents per 100 people
      • Property Crime: 3.8 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 78.25 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    ALDI
    1.4 miles away
    Cub Foods
    1.4 miles away
    Super One Foods
    1.7 miles away
    Sam's Club
    1.8 miles away
    Walmart Supercenter
    2.4 miles away

    None Found

    Bus Stations

    Piedmont Ave & Ensign St
    0.1 miles away
    Piedmont Ave & Decker Rd
    0.1 miles away
    Piedmont Ave @ 2828
    0.2 miles away
    Piedmont Ave @ 3033
    0.2 miles away
    Piedmont Ave & Nanticoke
    0.2 miles away

    Banks

    U.S. Bank
    1.5 miles away
    Wells Fargo
    2.0 miles away
    North Shore Federal Credit Union
    2.2 miles away
    Northern Communities Credit Union
    2.9 miles away
    North Shore Bank
    2.9 miles away

    Hospitals

    Essentia Health Saint Mary's Medical Center
    3.0 miles away
    SOON TO COME
    3.2 miles away
    Saint Lukes Hospital
    3.5 miles away
    Aftenro Home
    3.8 miles away
    Essentia Health St. Mary's Hospital-Superior
    6.6 miles away

    Pharmacies

    Walgreens
    1.4 miles away
    CVS Pharmacy
    1.7 miles away
    Walmart Pharmacy
    2.5 miles away
    Falks Pharmacy
    5.9 miles away
    Essentia Health-Superior Pharmacy
    6.7 miles away

    Dentists

    Piedmont Dental
    0.1 miles away
    Mount Royal Dental
    4.9 miles away
    Superior Family Dentistry
    5.1 miles away
    Family Dentistry
    6.5 miles away
    Bluestone Oral & Maxillofacial Surgery
    14.2 miles away

    Parks

    Piedmont Park
    0.1 miles away
    Piedmont Community Center
    0.6 miles away
    Keene Creek Park
    1.2 miles away
    Lincoln Park
    1.2 miles away
    Duluth Heights
    1.2 miles away

    None Found

    Shopping

    Miller Hill Mall
    1.1 miles away
    Village Square
    1.3 miles away
    Burning Tree Plaza
    1.6 miles away
    Hermantown Square
    4.3 miles away
    Belknap Plaza
    5.9 miles away

    Culture

    Symphony Hall
    3.0 miles away
    NorShor Theatre
    3.2 miles away
    Saint Scholastica Theatre
    3.3 miles away
    Mitchell Auditorium
    3.4 miles away
    Weber Music Hall (WMH)
    4.4 miles away

    Restaurants

    Texas Roadhouse
    1.2 miles away
    Olive Garden
    1.3 miles away
    Perkins
    1.3 miles away
    Applebee's
    1.3 miles away
    Bridgemans
    1.4 miles away

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    Google map of Viewcrest Health Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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